Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
Generic
ABDELSAMIE ABDELRAOUF

ABDELSAMIE ABDELRAOUF

Mansoura,Egypt

Summary

  • Friendly Waiter with knack for creating welcoming Shisha experiences. Skilled in managing busy sections, ensuring timely service, and fostering positive guest interactions. Known for enhancing customer satisfaction through attentive service and problem-solving.
  • Offering strong candidate known for excellent communication and teamwork skills. Knowledgeable about customer service with keen eye for detail and positive attitude. Ready to use and develop problem-solving, time management, and multitasking skills in Shisha and waiter role.

Overview

6
6
years of professional experience
3
3
years of post-secondary education

Work History

Senior shop assistant

Hoko Restaurant and Coffee
Mansoura, Egypt
08.2021 - 09.2024
  • Excellent Shisha service delivered to clients with personalized Flavor.
  • Improved Clients satisfaction by providing excellent service.
  • Assisted Clients with product queries for increased sales.
  • Organized stock room efficiently, ensuring easy access to products.
  • Managed staff rotes to ensure adequate coverage during peak hours.
  • Handled cash transactions accurately for maintaining financial integrity.
  • Provided training to new shop assistants leading to improved performance.

waiter

Pyramiza Restaurant and Coffee
Mansoura, Egypt
09.2018 - 07.2021
  • Enhanced customer satisfaction by promptly attending to queries and requests.
  • Managed table settings for optimal dining experience.
  • Ensured cleanliness of restaurant area with regular sweeping and wiping.
  • Assisted in food preparation, resulting in timely service delivery.
  • Worked collaboratively with kitchen staff for efficient service delivery.

Education

High School Diploma - Decor

Salamon Industrial School
Mansoura/Egypt
09.2012 - 09.2015

Skills

  • Flexible
  • Cash handling
  • Customer Service
  • Attention to Detail
  • Stock management
  • Table clearing
  • Menu memorisation
  • Food preparation
  • Fine dining experience
  • Exceptional interpersonal skills
  • Food and beverage service
  • Customer feedback handling
  • Positive and approachable

Languages

Arabic
Native
English
Intermediate

Affiliations

  • Reading
  • shopping

References

References available upon request.

Timeline

Senior shop assistant

Hoko Restaurant and Coffee
08.2021 - 09.2024

waiter

Pyramiza Restaurant and Coffee
09.2018 - 07.2021

High School Diploma - Decor

Salamon Industrial School
09.2012 - 09.2015

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ABDELSAMIE ABDELRAOUF