Abdalaziz Aljoissam
Dammam
Summary
Skilled Network Technician Adept at rapidly and expertly addressing network faults for quick recoveries. Proponent of comprehensive preventive maintenance plans to prevent hardware and software faults. Ready to minimize disruptive technical issues and instantly respond to unforeseen networking faults.
Overview
4
4
years of professional experience
Work History
Network Technician
Benaa Charity
10.2023 - Current
- Installed cabling, wireless routers and telephone systems for data communications networks.
- Performed network diagnostics to determine performance levels of new installations and detect faults in existing infrastructure.
IT Support Specialist
Benaa Charity
09.2020 - 01.2022
- Created help desk tickets, troubleshot and resolved desktop issues.
- Delivered onsite technical support for 80 employees.
- Used ticketing systems to manage and process support actions and requests.
Education
Bachelor's 4.37 GBA - Network Engineering
Technical And Vocational Training Corporation
06.2024
Diploma 4.32 GBA - Technical Support
High Industrial Technical Training
01.2022
Skills
- Hardware Installation
- Network configuration
- Network Troubleshooting
- Wireless Networking
- Operating System Knowledge
- Software configuration
Languages
Arabic
Native language
English
Intermediate
B1
Licenses
SCE Membership
Credential ID 827590
Timeline
Network Technician
Benaa Charity
10.2023 - Current
IT Support Specialist
Benaa Charity
09.2020 - 01.2022
Bachelor's 4.37 GBA - Network Engineering
Technical And Vocational Training Corporation
Diploma 4.32 GBA - Technical Support
High Industrial Technical Training
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