Atheer Makhashen

• Optimized hardware infrastructure with strategic equipment upgrades, reducing maintenance costs.
• Installed, configured, tested and maintained operating systems, application software, and system management tools.
• Served as a liaison between IT department and executive leadership team, effectively communicating project updates and strategic initiatives.
• Conducted regular audits of hardware and software assets, identifying areas for improvement or replacement as needed to maintain optimal performance levels within the organization''s infrastructure.

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• Reviewed system and network performance to make proactive adjustments based on established IT policies.
• Set up and maintained cisco servers.
• Installed and configured software and hardware.
• Provided basic end-user troubleshooting and desktop support.
• Performed tests of functionality, security, and performance of different workstations and devices.
• Collaborated with other departments to identify and solve software issues.
• Managed program errors with analytical approach focused on troubleshooting, diagnosing and resolving each problem.
• Improved network efficiency by implementing new software and hardware solutions for the IT infrastructure.

• Learned new materials, processes, and programs quickly.
• Attended training courses to build understanding of processes, techniques, and industry.
• Established lasting relationships with peers, leadership and customers using strong communication and interpersonal skills.
• Collaborated with employees from various backgrounds.