Overview
Work history
Education
Skills
Languages
Timeline
Generic

ATHEER YOUSEF ALTAMEEMI

Saudi Arabia ,Ha'il Region

Overview

3
3
years of professional experience
5
5
years of post-secondary education

Work history

Branch Manager

Tamkeen Human Resource
, Riyadh Region
09.2021 - Current
  • Supervising the sales of the branch, and developing plans to increase productivity
  • Evaluated local market conditions and sought new opportunities for sales.
  • Increased overall annual sales by incorporating several quality process improvements within the branch.
  • Documented and interpreted complicated financial information for clients.
  • Received superior customer service satisfaction scores.
  • Participated in community activities to promote organization and build goodwill.
  • Evaluated and addressed individual client needs and concerns through targeted assessments.
  • Developing the work team and training them.
  • Working on a CRM system .

Customer Service

Dalil Alshamal
, Hail Region
06.2021 - 11.2022
  • Answered customer telephone calls promptly and improved on-hold wait times.
  • Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
  • Assisted customers with varying questions using product knowledge and service expertise.
  • Working on a support system for domestic workers
  • Upsold new products and accessories to customers, capturing significant increases in add-on sales.
  • Maintained excellent working relations with numerous external clients, providing timely quotes .
  • Maintained customer happiness with forward-thinking strategies focused on addressing needs and resolving concerns.

Recruitment Specialist

Maximus Gulf
Al Madinah
11.2020 - 05.2021
  • Expertly negotiated salary requirements and finalised arrangements between client and candidate.
  • Monitored numerous job applications consecutively, qualifying and shortlisting responses to improve workflow efficiency.
  • Maintained high suitability standards through diligent screening, interview and assessment processes.
  • Established positive relationships with prospective candidates through networking and regular communications.
  • Attracted top candidates using social media networking.
  • Coached candidates through interview process to secure top roles.
  • Developed strong understanding of client companies' values, work culture, and environment.
  • Registered new candidates, developing wide-ranging database to meet client recruitment needs.
  • Prepared CVs and correspondence to forward to clients regarding suitable candidates.
  • Offered advice to clients and candidates on pay rates, career progression and training.

Education

Bachelor's degree - Computer Science

University Of Hail
Ha'il Region
06.2015 - 06.2020

Skills

  • Sales professional
  • Strong team-builder
  • Self-sufficient
  • Performance development planning
  • Customer rapport
  • Testing and maintenance
  • Employee management
  • Excels in team leadership
  • Proficient in MS Office
  • Sales expertise
  • Customer service awareness

Languages

English
Advanced
Arabic
Fluent

Timeline

Branch Manager

Tamkeen Human Resource
09.2021 - Current

Customer Service

Dalil Alshamal
06.2021 - 11.2022

Recruitment Specialist

Maximus Gulf
11.2020 - 05.2021

Bachelor's degree - Computer Science

University Of Hail
06.2015 - 06.2020

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ATHEER YOUSEF ALTAMEEMI