Atif Aqeel Khan
Madinah
Summary
Dynamic leader and technical expert with a proven track record at APSG Group, adept at driving major maintenance projects and enhancing facility efficiency. Excelled in team management and technical troubleshooting, significantly improving service delivery and client satisfaction. Skilled in negotiating and financial management, consistently met and surpassed KPIs.
Overview
10
10
years of professional experience
Work History
Facility Supervisor
APSG group of company
Madinah
01.2020 - Current
- Ensure that Planned Preventative Maintenance and Reactive Maintenance are carried out for all client assets through the operation of the Planned Preventative Maintenance System.
Ensure that accurate and comprehensive records are kept pertaining to Health and Safety, Building Compliance, and Quality Assurance.
Ensure that all faults and defects are swiftly remedied to maintain equipment in serviceable order at all times.
Ensure that suitable spares are available to carry out maintenance of the Al Rajhi/SNB bank ATMs.
Ensure that comprehensive maintenance records are completed in the form of job sheets.
Ensure that Method Statements and Risk Assessments are prepared, reviewed, and utilized for all tasks (PPMs and reactive) carried out to ensure safe working practices.
To maintain and develop good client relationships.
Ensure assigned tasks are acted upon and completed as appropriate, including the utilization of supervisors to ensure the task is suitably completed.
Provide technical support to the maintenance team in the installation and maintenance of electrical power panels, voltage stabilizers, transformers, lighting and signboards, underground power cables, and all types of electric and civil work. Also, rectify the ATM security complaint (CCTV cameras, control panel, Bosch issues, etc.).
Ensure performance as per SLA (Service Level Agreement) and KPI (Key Performance Indicator) agreement in the contract.
Making the daily and monthly reports and submitting them to the client.
FTTH Network Planning Supervisor
Al Taknia company ( STC)
Riyadh
07.2015 - 12.2019
- My basic responsibility was to install DSL (Digital Subscriber Line) and rectify FTTH complaints.
- To coordinate with field teams in DSL modem installations and configuration.
- To provide technical support for the quality installations at the subscriber's end.
- Provide the signals from FDT to TB.
- To make and provide the monthly report of FDT and TB about rehabilitation.
- To collect the installation reports of the day and submit them to the project manager.
- Inspection and checking of the fiber lines/cables in manholes.
- Inspection and checking the fiber closer, underground fiber cables.
- To provide technical support about fiber internet and rectify the issues.
- To resolve the internet issues with troubleshooting.
- Worked with STC management about satisfactory and provided quality service to subscriber.
- Achieved the monthly targets, and the job is done.
Education
Diploma of Associate Engineer - Electronics Technology
Government College Of Technology
Multan Pakistan10-2007
Associate of Science - Science Education
Govt.High.School
Jahanina Pakistan06-2003
Skills
1 Leadership and Team Management
Ability to lead and motivate a team
Conflict resolution and delegation skills, strong decision-making under pressure Communication Skills
Clear and effective verbal and written communication
Ability to coordinate with contractors, vendors, and staff
Customer service skills to address tenant or employee concerns
3 Technical Knowledge
Understanding of building systems
(HVAC, electrical, plumbing, CCTV )
Familiar with safety protocols and regulations, knowledge of maintenance tools and equipment, problem-solving skills, ability to troubleshoot issues quickly, analytical thinking for optimizing operations, and innovative thinking to improve facility efficiency, as well as organizational skills, including time management and prioritization, record-keeping, reporting, and inventory management for supplies and equipment, financial management, budgeting, and cost control, negotiating contracts with vendors, managing invoices, and financial records
Adaptability:
The ability to handle emergencies or unforeseen situations, stay updated with new technologies, and manage facility practices; project management involves planning and overseeing renovations or upgrades, ensuring projects meet deadlines and budgets, and coordinating with multiple stakeholders
10 Interpersonal Skills:
Build relationships with tenants, staff, and service providers, maintaining a positive work environment, and actively listening to address concerns effectively
Languages
Urdu
First Language
English
Upper Intermediate (B2)
B2
Affiliations
- 1. Maintenance and Repairs
• Scheduling regular inspections of building systems (HVAC, plumbing, electrical).
• Supervising and performing minor repairs or upgrades.
• Coordinating with technicians for specialized services.
2. Staff Supervision
• Assigning daily tasks to maintenance and cleaning staff.
• Monitoring team performance and providing training.
• Resolving workplace conflicts and ensuring a productive environment. - Working in the office, update the higher management in an email
- Making the Reporting sheet ( Using MS Excel, MS words. PDF )
- Understanding & using AI system
Timeline
Facility Supervisor
APSG group of company
01.2020 - Current
FTTH Network Planning Supervisor
Al Taknia company ( STC)
07.2015 - 12.2019
Diploma of Associate Engineer - Electronics Technology
Government College Of Technology
Associate of Science - Science Education
Govt.High.School