Atif Malik
Dammam,Saudi Arabia
Summary
Dynamic and results-driven professional with extensive expertise in client relationship management, strategic planning, and operations handling. Demonstrates strong decision-making abilities and leadership skills, fostering team building and innovative solutions. Adept at public speaking and public relations, with a proven track record in recruitment handling and service-focused initiatives. Proficient in Google Workspace and multilingual capabilities enhance communication across diverse teams. Committed to leveraging skills for continued professional growth and organisational success.
Overview
1
1
Certification
13
13
years of professional experience
Work history
Customer Account Representative
SMASCO, Kingdom Saudi Arabia
04.2022 - 07.2026
- Accountable for completing all HR objectives and general quality of service.
- Handling more than 3500 employees for Key clients (Companies) all over KSA.
- Maintaining Monthly Time Sheet (Payroll) with client for employee’s salary on time.
- Making the Reports of Arrival & Deployment of the employees to the Client.
- Planning to curtail the number of Issues and resolving the employee issues related to HR.
- Act as the first point of contact for all human resource related activities.
- Proper coordination with different departments to serve the client.
- Delivering the Presentation in front of Clients for Manpower Execution Plan of SMASCO.
- Proficiently using Microsoft Dynamics (AX) & CRM.
Merchandiser
Tryst Services Inc. Gurugram, Haryana
Gurugram, Haryana
08.2013 - 07.2022
- Managed accounts of all the assigned clients.
- Maintained PO tracker & did regular follow ups on all the running Purchase Orders with vendors/suppliers as well as our quality team.
- Managed Inspection team and assigned them the inspection schedule on a daily basis.
- Close analysis of inspection team’s reports. Shared inspection team’s reports with clients for final approval.
- Arranged vendor’s documents for payment and shipment related works.
- Ensured to get all invoices be cleared as per contractual agreement between both business parties.
Education
Masters - Mass Communications
M.G.K.V.P. University
Varanasi, UPSkills
- Client Relationship management
- Strong decision maker
- Operations Handling
- Recruitment handling
- Team Player
- Innovative
- Service-focused
- Leadership Skill
- Public speaking
- Team building
- Strategic planning
- Leadership
- Public Relations
- Google Workspace
- Multilingual
Certification
- A+ (Card Level Assembling): NIIT, Bhadohi- 2009
- Swift Experts (Complete proficiency in MS office): NIIT, Bhadohi- 2009
Languages
English- Proficient
Hindi- Proficient
Urdu- Proficient
Declaration
I hereby declare that the information furnished above is true to the best of my knowledge and belief. Date: Signature
Timeline
Customer Account Representative
SMASCO, Kingdom Saudi Arabia
04.2022 - 07.2026
Merchandiser
Tryst Services Inc. Gurugram, Haryana
08.2013 - 07.2022
Masters - Mass Communications
M.G.K.V.P. University