Attaullah Tanveer
Technical Engineer
Riyadh
Summary
Knowledge of Oil-lubricated, Oil-free screw air compressors and background in leading service teams to enhance customer satisfaction. Successfully managed team workflows and resolved customer issues, ensuring seamless operations. Demonstrated exceptional communication and problem-solving skills to drive team performance and achieve company goals.
Overview
11
11
years of professional experience
3
3
Languages
Work History
Service Team Leader
Universe Way Co. (BRC Air Compressors)
01.2021 - Current
- Maintained a clean and organized work environment, promoting safety standards among staff members at all times.
- Reduced employee turnover by creating a positive work environment and addressing staff issues promptly.
- Identified opportunities for process improvements, leading to reduced wait times and increased efficiency in service delivery.
- Established clear expectations for quality assurance checks to maintain consistent delivery of exceptional services.
- Provided technical assistance with service operations and connected participants to external resources.
- Successfully resolved escalated customer issues by utilizing effective negotiation skills and demonstrating empathy towards their concerns.
Senior Field Service Technician
AVS Private Ltd. (Atlas Copco Authorized Distributer )
03.2014 - 12.2020
- Commissioning of oil-lubricated, Oil-free screw compressors and refrigerant air dryers.
- Overhauling of screw air compressors.
- Overhauling of main motor and perform meager test of main motors.
- Inspection, troubleshooting of oil lubricated, oil-free screw compressors and refrigerant air dryers.
- Programming of compressors and air dryers controllers.
- Worked well in a team setting, providing support and guidance.
- Resolved problems, improved operations and provided exceptional service.
Education
Diploma of Associate Engineering - Mechanical
PBTE
Lahore, Pakistan 04.2001 -
Skills
Leadership
Technical support
Team building
Relationship building
Attention to detail
Flexible schedule
Performance improvement
Teamwork
Problem-solving skills
References
Will be furnished on demand.
PERSONAL DETAIL
- Name: Attaullah Tanveer
- Father Name: Muhammad Deen
- Date of Birth: 1994-08-16
- Nationality: Pakistani
- Religion: Islam
- Marital Status:
Timeline
Service Team Leader
Universe Way Co. (BRC Air Compressors)
01.2021 - Current
Senior Field Service Technician
AVS Private Ltd. (Atlas Copco Authorized Distributer )
03.2014 - 12.2020
Diploma of Associate Engineering - Mechanical
PBTE
04.2001 -
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