Awadh Ibrahim S Fallatah Fallatah

• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Facilitated smooth collaboration between departments through clear communication channels.
• Identified and resolved unauthorized, unsafe, or ineffective practices.
• Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
• Developed and implemented strategies to maximize customer satisfaction.

• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Developed and implemented strategies to maximize customer satisfaction.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Implemented quality control systems to boost overall product consistency and reliability.
• Developed and maintained relationships with external vendors and suppliers.

• Increased department efficiency by streamlining processes and implementing new technologies.
• Collaborated with department personnel to coordinate multifaceted solutions to emerging problems.
• Established team priorities, maintained schedules and monitored performance.

• Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
• Edited and proofread documents for accuracy and completeness.
• Assisted with onboarding of new employees.

Mechanical Technician

• Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
• Liaised with internal departments to optimize productivity and efficiency.
• Maintained meticulous records of maintenance activities, ensuring compliance with industry standards.

• Performed as fire team member during situational training exercises and infantry dismounted battle drills.

• Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
• Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
• Performed troubleshooting and diagnosis on malfunctioning equipment.
• Checked, repaired and repacked survival equipment to meet specifications.