Experienced IT Infrastructure Professional specializing in networking, system integration, and cybersecurity. Proven ability in managing VOIP, Public Security, and 911 systems, with expertise in critical systems monitoring and SQL database management. Skilled in developing ICT infrastructure and implementing systems, prioritizing customer service excellence. Focused on applying technical knowledge to enhance efficiency and security within organizations.
Hi, I’m
Awais Shakeel
Me,Saudi Arabia
Summary
Overview
9
years of professional experience
4
years of post-secondary education
Work history
Huawei (MOI)Medina, Medina Region
Team lead manager
11.2023 - Current
Job overview
- Delivered MED 911 Public Security project within timelines by applying effective time management techniques.
- Oversaw project from initiation to closure, ensuring timely completion and adherence to standards.
- Managed installation of new hardware to improve data centre capabilities.
- Collaborated on design and implementation of scalable storage and virtualisation solutions.
- Supervised teams during critical infrastructure upgrades, enhancing network resilience.
- Monitored network performance with proactive troubleshooting to ensure uninterrupted service.
- Maintained accurate records of operations and maintenance activities for transparency.
- Provided training sessions on system usage, resulting in improved operational efficiency.
- Drafted detailed technical reports outlining project progress and challenges encountered during implementation stages.
- Collaborated with team for technical design documents LLD and HLD, Further Organize and Update spreadsheets for updated designs, Topology and system access.
HuaweiDammam, Saudi Arabia
IT Support Specialist
01.2022 - 05.2025
Job overview
- Managed deployment of 911 Unified Security Operations Centner in Eastern Region of Saudi Arabia.
- Completed Low-Level Design for ICP, VMS, and Cloud Video Conference per RFP requirements.
- Led installation and commissioning of 911 Data Centre, ensuring seamless transition to operational status.
- Collaborated with developers and administrators to integrate backend systems including ICP, CAD, GIS, and VMS.
- Implemented security measures to protect backend infrastructure from vulnerabilities.
- Demonstrated proficiency in deploying systems on Windows and Linux operating systems.
- Possessed deep understanding of backend architecture for ICP, CAD, VMS, and network infrastructure.
- Troubleshot backend-related issues effectively to maintain optimal system performance.
HuaweiRiyadh, Saudi Arabia
IT Support Engineer
02.2020 - 12.2021
Job overview
- Conducted comprehensive initial surveys and delivered impactful solution presentations to clients.
- Refined cost estimates, ensuring precise finalization of Bills of Quantities for IVS Smart Campus solution.
- Authored detailed Low-Level Design report, outlining network design and data centre installation plans.
- Delivered swift problem resolution by diagnosing and fixing network connectivity issues.
- Supervised installation of Fusion Module 5000 Modular Datacentre and 1300 cameras for optimal video analytics performance.
HuaweiLahore, Pakistan
Field Engineer/Team Lead
01.2016 - 01.2020
Job overview
- Executed complete implementation of field sites, encompassing IP NV and ITS, from planning to site acceptance.
- Oversaw deployment and maintenance of intelligent video surveillance and traffic systems at PPIC3 Lahore data centre.
- Administered ITS servers, including RH2288 and VCN3020, for database and surveillance camera management.
- Utilised ITS software applications, including UTC, ATMS platform, ANPR, and E-challan systems.
Education
FAST NUCES
Bachelor from Engineering in Electrical Communications
09.2011 - 06.2015
University overview
Skills
- Networking and cybersecurity
- Cloud management and infrastructure
- VOIP and telephony systems
- Software testing and API testing
- Network architecture and integration
- Critical systems monitoring
- Database architecture and SQL expertise
- ICT infrastructure development and implementation
- Customer service support
- Storage area networking
- Data centre operations
- Linux systems administration
- Virtualisation technologies
- Server management
- Proficient in MS Office
Websites
Languages
English
Fluent
Urdu
Native
Arabic
Intermediate
Custom
Custom
- Gym
- Online Gaming
- Table Tennis
- Cricket
- Football
- Food
- Swimming
- Hiking
References
References
References available upon request.Timeline
Team lead manager
Huawei (MOI)
11.2023 - Current
IT Support Specialist
Huawei
01.2022 - 05.2025
IT Support Engineer
Huawei
02.2020 - 12.2021
Field Engineer/Team Lead
Huawei
01.2016 - 01.2020
FAST NUCES
Bachelor from Engineering in Electrical Communications
09.2011 - 06.2015
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