Extensive knowledge of food preparation safety standards.
Good interpersonal and oral communication skills.
Excellent customer service skills.
Strong problem-solving skills and excellent complaint resolution.
Above-average analysis of organizational problems.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Catering Supervisor
National Corporation for Tourism & Hotels (NCTH)
ABUDHABI , ABUDHABI
01.2009 - 03.2018
Managing catering staff involves clear communication and delegation. I establish roles and responsibilities, conduct pre-event briefings, and ensure that the team is well-equipped to handle their tasks. This approach fosters a collaborative environment and contributes to exceptional customer service.
Developed appropriate resources to meet needs of diverse audiences.
Served customers to drive sales and deliver top-quality experiences.
Conducted research and gathered information from multiple sources to present clear results.
Assisted with infection control through social distancing and PPE wearing.
Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
Used Microsoft Word and other software tools to create documents and clear communications.
Replenished stock and processed deliveries to maximise product availability.
Completed customer orders with speed and accuracy.
Improved efficiency and productivity by acquiring new skills.
Education
Diploma of Education - COM
KHULNA
Bangladesh
01.2005 - 01.2008
Skills
Customer service
Communication
Food preparation
Problem solving
Time management
Enforcing health and safety regulations
Food safety
Plan and coordinate catering events
Safety standards
Languages
English
Intermediate
Arabic
Intermediate
Hindi
Intermediate
Bengali
Intermediate
Affiliations
Football
cricket
Certification
bicsc training
colour-coding
chemical
ppe
Timeline
Catering Supervisor
National Corporation for Tourism & Hotels (NCTH)
01.2009 - 03.2018
Diploma of Education - COM
KHULNA
01.2005 - 01.2008
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