Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Certification
Timeline
Generic
AWAL  HOSSAIN

AWAL HOSSAIN

RIYADH,SAUDI ARABIYA

Summary

  • Excellent supervisory skills.
  • Extensive knowledge of food preparation safety standards.
  • Good interpersonal and oral communication skills.
  • Excellent customer service skills.
  • Strong problem-solving skills and excellent complaint resolution.
  • Above-average analysis of organizational problems.

Overview

9
9
years of professional experience
3
3
years of post-secondary education
1
1
Certification

Work History

Catering Supervisor

National Corporation for Tourism & Hotels (NCTH)
ABUDHABI , ABUDHABI
2009.01 - 2018.03

Managing catering staff involves clear communication and delegation. I establish roles and responsibilities, conduct pre-event briefings, and ensure that the team is well-equipped to handle their tasks. This approach fosters a collaborative environment and contributes to exceptional customer service.

  • Developed appropriate resources to meet needs of diverse audiences.
  • Served customers to drive sales and deliver top-quality experiences.
  • Conducted research and gathered information from multiple sources to present clear results.
  • Assisted with infection control through social distancing and PPE wearing.
  • Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
  • Used Microsoft Word and other software tools to create documents and clear communications.
  • Replenished stock and processed deliveries to maximise product availability.
  • Completed customer orders with speed and accuracy.
  • Improved efficiency and productivity by acquiring new skills.

Education

Diploma of Education - COM

KHULNA
Bangladesh
2005.01 - 2008.01

Skills

    Customer service

    Communication

    Food preparation

    Problem solving

    Time management

    Enforcing health and safety regulations

    Food safety

    Plan and coordinate catering events

    Safety standards

Languages

English
Intermediate
Arabic
Intermediate
Hindi
Intermediate
Bengali
Intermediate

Affiliations

  • Football
  • cricket

Certification

bicsc training

colour-coding

chemical

ppe

Timeline

Catering Supervisor

National Corporation for Tourism & Hotels (NCTH)
2009.01 - 2018.03

Diploma of Education - COM

KHULNA
2005.01 - 2008.01

bicsc training

colour-coding

chemical

ppe

AWAL HOSSAIN