Awd Mohammed

• Tagged baggage and routed to appropriate location for loading and screening.
• Checked in luggage and confirmed all carry-on items met federal guidelines.
• Instructed passengers on safety and emergency procedures and answered all passenger inquiries.
• Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
• Checked on passengers regularly, verified compliance with safety requirements and identified assistance needs.

• Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
• Enhanced client satisfaction ratings by scheduling on-site service requests, managing show logistics and booth functionality needs to meet demands.
• Wrote e-mails, promoted events via social media and drafted phone scripts to recruit volunteers.

• Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
• Assisted customers with additional needs in transporting goods to vehicles, elevating client service.
• Answered questions about store policies and concerns politely and professionally, supporting positive customer experiences.
• Mentored new team members on customer service and POS operation.

• Loaded, unloaded and moved material to and from storage and production areas.
• Prepared job sites by removing debris and setting up materials and tools.
• Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
• Gathered and disposed of worksite debris to remove safety hazards.

• Passed the GACA Airmen Knowledge Tests of ( AIP and the Private Pilot Airplane)
• Member of the Student Council
• Member of the OxfordSaudia Ambassador Program

I was enrolled in this course from Semester 2, 2016 to Semester 2, 2019. Haven't finished this degree yet due to family reasons that required me to get back home and I plan to finish the remaining two semesters in the future.

• Member of the Social Sports Society

Graduated with total GPA of 7.2 out of 9, and 7.4 out of 9 in English which an equivalent to IELTS.

Graduated with a GPA of 93.76