Ayman AL-Muhanna
Summary
A seasoned leader at SFDA, I spearheaded digital transformation, elevating the agency's ranking significantly. My strategic leadership and technical expertise drove major projects and operational efficiencies, showcasing my ability to manage change and communicate effectively, achieving key digital milestones and enhancing stakeholder engagement.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Director of the Digital Transformation Office
SFDA
01.2024 - Current
- Successfully elevated the SFDA ranking in the Digital Transformation Index published by the DGA through the development and implementation of a comprehensive digital transformation strategy, as well as the enhancement of e-services and internal processes, resulting in a notable improvement in the SFDA's overall evaluation.
- I managed and executed several strategic projects, most notably developing the Authority’s unified platform and establishing technical integrations with relevant entities, as well as overseeing the smart inspection project, the Authority’s application, and other digital initiatives—ultimately enhancing operational efficiency and improving the user experience.
- I developed and implemented mechanisms to regularly monitor and evaluate the digital transformation strategic plan and its KPIs, ensuring accurate progress measurement, and the timely achievement of digital transformation goals.
Director of Enterprise Architecture
SFDA
07.2023 - 12.2023
- I established the office of EA by defining its vision, developing the organizational structure and processes, and aligning technical efforts across various departments—enhancing infrastructure efficiency, and ensuring alignment with the SFDA strategy.
- I led the formulation of a comprehensive digital transformation strategy, which involved defining the digital objectives, initiatives, and key priorities, in coordination with various departments. This strategy provided a clear roadmap for optimizing operations and enhancing the quality of digital services.
Project Manager
SFDA
08.2019 - 07.2022
Head of Policies and IT Governance Section
SFDA
09.2016 - 04.2019
Head of Technical Support Section
SFDA
02.2010 - 03.2016
Technical Support Specialist
SFDA
03.2006 - 02.2010
Network /Technical Support
SFDA
08.2004 - 05.2007
Education
Bachelor’s Degree in Engineering Technology -
College of Technology
Riyadh01-2011
Diploma Degree in Computer Science -
Communication And Electronic College
Jeddah 01-2003
Skills
- Strategic Leadership
- Project Management
- Change Management
- Technical skills
- Problem-Solving and Decision-Making
- Effective communication
- Analytical thinking
- Stakeholder management
- Innovation and creativity
Languages
Arabic
First Language
English
Upper Intermediate (B2)
B2
Certification
- Microsoft Certified Professional (MCP)
- A+ "Computing Technology Industry Association" (CompTIA
- Network+ "Computing Technology Industry Association" (CompTIA)
- ITIL, or "Information Technology Infrastructure Library,"
- TOGAF 9 Foundation
Accomplishments
- I successfully led the Enterprise Architecture Department by implementing best practices and international standards, culminating in the department receiving the “Best Distinguished Department” award in 2022—an acknowledgment of our outstanding achievements in enhancing organizational efficiency and advancing digital transformation.
References
References available upon request.
Timeline
Director of the Digital Transformation Office
SFDA
01.2024 - Current
Director of Enterprise Architecture
SFDA
07.2023 - 12.2023
Project Manager
SFDA
08.2019 - 07.2022
Head of Policies and IT Governance Section
SFDA
09.2016 - 04.2019
Head of Technical Support Section
SFDA
02.2010 - 03.2016
Technical Support Specialist
SFDA
03.2006 - 02.2010
Network /Technical Support
SFDA
08.2004 - 05.2007
Bachelor’s Degree in Engineering Technology -
College of Technology
Diploma Degree in Computer Science -
Communication And Electronic College
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