AYMAN ELSHEIKH
CAIRO,EGYPT
Summary
Dear Sir, I would like to apply for job, extended to your Knowledge the following information. Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.
Overview
32
32
years of professional experience
4
4
years of post-secondary education
Work history
Operations Manager
MONDAY'S FLAVOR COMPANY
Al Madinah, Riyadh Region
09.2022 - Current
- Developed, recommended and implemented strategies to improve employee work quality and speed.
- Reduced costs and improved operations by analysing processes and customer feedback.
- Monitored and reviewed operational performance, aiding improved business strategy to maximise productivity.
- Aided senior leadership by recommending corrective actions and improvements to company operations.
- Served as key corporate representative, liaising with various stakeholders in support of operational excellence.
- Strategically scheduled and managed 50+ staff members, maintaining high-performing business operations.
- Analysed financial data to track and achieve budget targets.
- Performed strategic process improvements and updated methodologies to enhance operations.
Area Manager
pizza hut Saudi
Dammam, Eastern Province
06.2014 - 01.2019
- PIZZA HUT Arabia as Area manager
- Created and implemented best practice policies and processes to aid operational performance.
- Analysed sales to identify top-performing products.
- Identified and drove improvements to optimise return on investment without adding risk or disruption to processes.
- Prepared and presented reports, strategies and recommendations for consideration by senior management.
- Aided senior leadership by recommending corrective actions and improvements to company operations.
Restaurant Manager
Pizza Hut
Dammam, Eastern Province
08.2007 - 06.2014
- Pizza hut in Saudi Arabia as store Manager
- Effectively managed payroll and HR processes, including paperwork completion for new hires and terminations.
- Established safe and secure dining environment with strong sanitation standards.
- Protected brand image by ensuring interior restaurant presentation was exceptionally maintained.
- Encouraged feedback from restaurant customers, using insights to implement positive process changes.
- Achieved financial goals through rigorous restaurant budgeting and forecasting.
- Clearly and promptly communicated pertinent information to staff, maintaining knowledgeable service teams.
- Recognised and formally acknowledged outstanding staff performance, boosting team morale and productivity.
store manager
SEGA FREADO CAFE
CAIRO, EGYPT
12.2006 - 06.2007
- Monitored stock levels and wrote timely order supply requests to replenish merchandise.
- Stocked and restocked inventory upon delivery receipt, maintaining accurate supply records.
- Completed opening and closing procedures each day.
- Set SMART goals for store team, developing staff abilities and increasing sales performance.
- Led regular staff performance reviews to provide guidance and support for individual development.
Restaurant Manager
PEKING CHENEES RESTAURANT
CAIRO, EGYPT
05.1994 - 11.2006
- Developed, implemented and communicated business plans to promote profitable food and beverage sales.
- Delivered in-depth training to customer-facing staff, promoting strong service performance.
- Achieved financial goals through rigorous restaurant budgeting and forecasting.
- Improved Front-of-House (FOH) staff productivity by elevating greeting and seating processes.
Waiter
Maadi hotel
CAIRO, EGYPT
05.1991 - 04.1994
- Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
Education
High School Diploma -
MAMON FOR Hospitality & Tourism
EGYPT 08.1987 - 03.1991
Skills
- COMPUTER SKILLS:
- MS - Windows
- MS - Office
- Internet
- TRAINING COURSES :
- Hygiene
- Food handling processing
- Complain handling
- Food safety
- Chinese Cosine
- DC program ( develop champions )
- LAST program ( listen , apologize , satisfied and thanks )
- RTS ( Restaurant training specialist )
- LSM program ( local store marketing )
- Inventory control
- Warehouse operations
- Manufacturing expertise
- Relationship building
- Profit and loss analysis
Languages
Arabic
Fluent
English
Fluent
Timeline
Operations Manager
MONDAY'S FLAVOR COMPANY
09.2022 - Current
Area Manager
pizza hut Saudi
06.2014 - 01.2019
Restaurant Manager
Pizza Hut
08.2007 - 06.2014
store manager
SEGA FREADO CAFE
12.2006 - 06.2007
Restaurant Manager
PEKING CHENEES RESTAURANT
05.1994 - 11.2006
Waiter
Maadi hotel
05.1991 - 04.1994
High School Diploma -
MAMON FOR Hospitality & Tourism
08.1987 - 03.1991
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