Offering strong leadership, problem-solving, and communication skills. Knowledgeable about team management and customer service. Ready to use and develop skills in conflict resolution, time management, and team collaboration.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
Work History
Fleet Coordinator Supervisor
Al-Falak for Electronic Equipment & Supplies
Khobar
01.2014 - Current
Scheduled and supervised fleet maintenance and repairs, ensuring optimal performance
Collaborated with external vendors including mechanics, workshops, and agencies for efficient service delivery
Maintained regular service records, tire management, and resolved related issues promptly
Monitored fuel consumption using advanced applications and ensured cost efficiency
Managed a comprehensive database of truck and driver information for streamlined operations
Assisted in vehicle purchasing, replacements, and process improvement initiatives
Ensured compliance with Saudi regulatory standards, particularly for Saudi Aramco SMP fleet operations
Scheduled driver routes for maximum productivity and cost-effectiveness.
Achieved higher vehicle utilisation with strategic planning and schedule adjustments.
Conducted regular vehicle inspections to ensure compliance with safety regulations.
Managed fuel consumption, reduced overall costs.
Improved fleet efficiency by coordinating maintenance schedules.
Information Technology (IT) Team leader
ACCOMMODATION SERVICES
Khobar, Eastern Province
01.2016 - Current
Supervised and coordinated work at all levels including receptionists, kitchen staff, and office employees
Designed operational strategies to achieve maximum efficiency in service delivery
Managed budgets and expenses, analyzed financial data, and monitored sales and profitability
Developed and implemented innovative marketing strategies to promote hotel services
Addressed customer complaints, identified solutions, and maintained high satisfaction levels
Oversaw facility maintenance, resolved equipment shortages, and led renovation projects
Collaborated with external suppliers, travel agencies, and event planners for seamless operations
Ensured strict compliance with health and safety standards across all properties
Handled property listings and reservations on platforms like Booking.com
Increased team cohesion by implementing regular feedback sessions.
Led project coordination, resulting in timely delivery.
Senior Sales Executive
Tokyo Marine Life Insurance Takaful
CAIRO, EGYPT
01.2013 - 01.2014
Designed and implemented strategic marketing plans for selling new insurance policies
Built strong client relationships through networking, cold calls, and referrals
Analyzed customer needs and recommended tailored insurance protection plans
Sales Executive
Citi Bank (Ayman Hegazy.co)
CAIRO, EGYPT
01.2011 - 01.2012
Managed daily business operations and coordinated promotional activities
Processed new sales leads and maintained accurate customer accounts
Provided detailed reports to support the sales team and monitored sales targets
Scheduled meetings and optimized team diaries to improve sales performance
Increased customer engagement by delivering high-quality product demonstrations.
Elevated brand awareness for significant market influence through strategic sales campaigns.
Identified new business opportunities that enhanced growth potential of the company.
Education
Bachelor - INFORMATION TECHNOLOGY
Information Systems
EGYPT
09.2007 - 06.2011
Skills
Oracle Financial E-Business Suite
Microsoft Excel
Microsoft Word
General hardware troubleshooting
Networking
Internet configurations
Application management
Proficiency in negotiation
Problem-solving skills
Ability to work under pressure
Flexibility to relocate
Strong customer service skills
Corporate communication skills
Public relations
Creativity
Strong organizational abilities
Planning abilities
Excellent communication skills
Customer support skills
Quick problem-solving expertise
Decision-making expertise
Custom
Available upon request.
Personal Information
Date of birth: 10/23/89
Nationality: Egyptian
Marital status: Married
Timeline
Information Technology (IT) Team leader
ACCOMMODATION SERVICES
01.2016 - Current
Fleet Coordinator Supervisor
Al-Falak for Electronic Equipment & Supplies
01.2014 - Current
Senior Sales Executive
Tokyo Marine Life Insurance Takaful
01.2013 - 01.2014
Sales Executive
Citi Bank (Ayman Hegazy.co)
01.2011 - 01.2012
Bachelor - INFORMATION TECHNOLOGY
Information Systems
09.2007 - 06.2011
Similar Profiles
Jehad Al HafidJehad Al Hafid
Flight Support Officer at Al Falak Electronic Equipment & SuppliesFlight Support Officer at Al Falak Electronic Equipment & Supplies