Ayman Yarkandi
Administrative Affairs
Dhahran
Summary
Dynamic Business Management Professional with 18+ years of experience driving strategic growth, operational excellence, and organizational performance. Holds international certifications and a strong record of aligning business operations with Saudi Vision 2030. Skilled in strategic planning, business development, team leadership, compliance, and process optimization. Proven ability to enhance customer value, streamline workflows, and expand market presence. Recognized for strong business acumen, ethical leadership, and delivering measurable results that support competitive advantage in global markets.
Overview
24
24
years of professional experience
2
2
Languages
Work History
Administrative Manager
Luxury Brands Automotive Company (Auto Chapeau)
09.2021 - 09.2025
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Updated reports, managed accounts, and generated reports for company database.
- Managed sensitive information discreetly, ensuring proper storage and disposal practices were followed at all times to maintain confidentiality compliance standards.
- Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
- Assisted in the development of strategic plans to achieve company objectives while maintaining a focus on excellent customer service delivery.
- Developed and implemented improved filing systems for enhanced order and accuracy.
- Led administrative team in supporting department heads, ensuring smooth day-to-day operations.
- Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Key Accounts Manager
United Chemicals CO. (SIDCO)
10.2017 - 03.2020
- Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
- Analyzed sales and customer data to identify trends and opportunities for increased profitability.
- Built and maintained strong client relationships to drive business growth.
- Created sales forecasts to target daily, monthly and yearly objectives.
- Negotiated contract renewals with existing clients, securing long-term commitment and fostering ongoing collaboration.
- Supported sales and reporting for large and medium-sized accounts.
- Enhanced key account satisfaction by developing and implementing tailored account management strategies.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Department Head
PANDA Retail Company (SAVOLA Group)
11.2014 - 01.2017
- Managed efficient workflows by creating effective schedules and delegating work based on personnel strengths and knowledge.
- Enforced organizational rules and incorporated policy changes into departments' day-to-day activities.
- Managed department budget, ensuring optimal allocation of resources for maximum impact on company goals.
- Developed detailed plans based on broad guidance and direction.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
General Merchandise Specialist
PANDA Retail Company (SAVOLA Group)
07.2012 - 11.2014
- Conducted regular product research to stay updated on industry trends, recommending new items for store inclusion.
- Streamlined pricing procedures by implementing an automated system for updating price tags on the sales floor efficiently.
- Ensured compliance with company standards and local regulations regarding product safety, storage, and labeling requirements.
- Managed vendor relationships by maintaining clear communication channels and promptly addressing any issues or concerns.
- Developed successful promotional campaigns to boost sales of specific general merchandise categories.
Quality Assurance Auditor
PANDA Retail Company (SAVOLA Group)
04.2011 - 07.2012
- Educated and oriented employees to improve compliance with quality control protocols.
- Completed timely quality reports highlighting deficiencies and recommending corrective actions.
- Monitored departmental forms for compliance to submissions rules and guidelines.
- Audited activities of workers on production lines and shipping and receiving.
- Trained and reviewed work of junior personnel on departmental responsibilities.
- Inspected work areas regularly to identify safety practices, quality control procedures and worker actions in need of improvement.
Sales Consultant
Abdul Latif Jameel Company (TOYOTA)
12.2004 - 04.2006
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
Health Inspector
Jeddah Municipality
01.2002 - 02.2006
- Participated in ongoing professional development opportunities to stay current on industry trends and regulatory changes affecting public health inspections.
- Reduced risk of foodborne illnesses by identifying and addressing violations in sanitation practices.
- Improved community awareness on public health issues through educational presentations and workshops.
- Devised and monitored safety performance metrics to assess and improve safety performance.
Education
Bachelor Degree - Environmental Science
King AbdulAziz University
Jeddah, KSA05-2001
Certificate - Business Administration
Lakeland Community College
Kirtland, USA 04.2001 -
Skills
Organizational strategy
Process optimization
Administrative supervision
Documentation management
Workplace efficiency management
Client relations management
Human resources management
Effective relationship management
Payroll management
Office management
Business management
Project planning
Project management
Quality control protocols
Policy modification
Timeline
Administrative Manager
Luxury Brands Automotive Company (Auto Chapeau)
09.2021 - 09.2025
Key Accounts Manager
United Chemicals CO. (SIDCO)
10.2017 - 03.2020
Department Head
PANDA Retail Company (SAVOLA Group)
11.2014 - 01.2017
General Merchandise Specialist
PANDA Retail Company (SAVOLA Group)
07.2012 - 11.2014
Quality Assurance Auditor
PANDA Retail Company (SAVOLA Group)
04.2011 - 07.2012
Sales Consultant
Abdul Latif Jameel Company (TOYOTA)
12.2004 - 04.2006
Health Inspector
Jeddah Municipality
01.2002 - 02.2006
Certificate - Business Administration
Lakeland Community College
04.2001 -
Bachelor Degree - Environmental Science
King AbdulAziz University
TRAINING
- PMP Skills Certificate (20 Hours) from King Khalid University (KKUx Platform), Apr '20
- ISO 9001:2008 Internal Auditor Training Certificate, Quality Management Systems from the University of Akron, Akron, USA
- Retail Management Certificate from PANDA Retail Academy, PANDA Retail Company (SAVOLA Group), Mar '13
- Quality Applications in the Government Sector Workshop, Jeddah, Jun '04
- Workshop on Excellence in Citizen Service
- Inductions Course from People Plus, Apr '21
- Work Ethics Course from People Plus, Apr '21
- Labor Law Course from People Plus, Apr '21