Azam Shahzad

• Handled team of 3 team leaders and 25 warehouse associates.

• Implemented inbound scheduler for smooth and planned inbound receiving.

• Supervised & trained outbound picking team for error free dispatch of Online orders, Offline orders, Delivery partner's shipments and store transfers.

• Ensuring the proper QC of the shipments are being done, so that no wrong or defective products should not be served to the customers.

• Monthly wall to wall count to ensure accurate inventory.

• Implemented warehouse 5S system.

• Handling RTV's smooth handover on timely basis to avoid space congestion.

• Monitored day-to-day operations for compliance with established safety, sanitation, and product movement procedures.

• Coordinated with the Stafing agency for all candidate interview's during the hiring process, finalized approval to hire, and performance appraisal .

• Tracked inventory levels for each product line and communicated any issues that may arise with commercial team as required.

• Ensured all lines were properly set up and that materials were in Position for prompt. start-up at the beginning of each shift .

• Co-ordinate with tech team for system issues.

• Overseeing daily suppliers' shipments fulfillment activities, including order processing, quality check, picking, put away, and inventory accuracy.

• Managing a dynamic team of production supervisors, team leaders, full time and part-time warehouse staff, and other direct reports .

• Responsible for hiring and training, planning and assigning daily work, conducting performance appraisals, addressing performance issues, and resolving problems of team of 40 staff comprising of supervisors & team leaders.

• Process owner for the entire Inbound process (Dock, Global count, QC, picking & put away, problem solving) Managing and achieving operational KPI's & metrics (IPP, TAT, GRN and adherence etc.) and provide required guidance and support for teams .

• Lead, directed, and managed multiple site operations to ensure that the operations

• staff executes service agreements at, or above the customers' standards.

• Responsible for training, developing, and motivating employees to peak performance and growth in their knowledge and responsibilities.

• Planned work schedules and assigned duties to maintain adequate staff for effective

• performance of activities and response to fluctuating workloads.

• Leads inbound or outbound team in goals and measurement development and implementation.

• Familiarity with Warehouse Management System functionality.