Summary
Overview
Work history
Education
Skills
Languages
Accomplishments
Timeline
Generic

Azhar Mohammed Alzaher

Dammam,Saudi Arabia

Summary

Accomplished director with proven expertise in organizational assessments and optimizations. Expert in assessing systems, controls and procedures for weaknesses and opportunities for improvement. Specializes in CBAHI organizations.

Results-driven professional leveraging problem-solving skills to overhaul, improve and refine business practices. Strategic thinker with advanced analysis skills. Confidently tackles large scale challenges, prioritizing greater organizational efficiency.

Talented analyst experienced in management and organizational reviews over 20-year career. Thorough in conducting studies, interviews and observational assessments. Highly knowledgeable about current strategies for organizational success.

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated [Product or Service] expertise, including competitive offerings, pricing and market positioning.

Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Innovative and goal-oriented Management professional committed to

healthcare standard. Dedicated team player skilled at mediation and conflict resolution. Drives company growth through successful accreditation .

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

20
20
years of professional experience
10
10
years of post-secondary education

Work history

Director of Improvement in Qatif Health network

Ministry of Health
Al Qatif, Eastern Province
08.2021 - 05.2023
  • Led and motivated talented project teams, achieving targets within stipulated deadlines.
  • Defined project scope, milestones and task allocation to establish and maintain clear progress plans.
  • Built relationships with stakeholders through outstanding client management skills.
  • Analysed industry trends to identify process improvements and business opportunities.
  • Reduced downtime with effective scheduling and resourcing.
  • Led meetings with department executives to review project status, drafting action plans to deliver proposed changes.
  • Minimised accidents and incidents with comprehensive health and safety procedures.
  • Delivered projects on time and under budget through strict implementation and cost controls.
  • Managed estimation processes by preparing bid packages, procurement plans and contract reviews.
  • Tracked and communicated project status, timelines and action items from project inception to delivery.
  • Collaborated with cross-functional teams to draft strategic, realistic project schedules and plans.
  • Managed scopes and deadlines using different project management methods.
  • Drove client retention through quality project execution.
  • Trained and mentored junior team members, leveraging previous experiences in boosting project progress.
  • Improved operations by generating project status reports and identifying issues for corrective action.
  • Designed project presentations and reports for executive teams.
  • Secured new business opportunities by conducting research and networking.
  • Developed analytics tools to track project progress and impact.
  • Determined project schedules and kept projects on track using proactive adjustments to workflow.
  • Achieved high client satisfaction through consistent delivery and communication.
  • Generated project cost estimations with outstanding accuracy, guiding effective decision-making.
  • Built company reputation by managing and successfully delivering projects.
  • Managed desires and expectations for key stakeholders across numerous high-value projects.
  • Reduced costs by allocating site resources and subcontractors for strict budget controls.
  • Delivered on revenue targets and service KPIs.
  • Submitted performance feedback to stakeholders, keeping project teams on track.
  • Chaired project governance reviews and resolved challenges.
  • Drove continual improvement of quality standards, systems and procedures to meet key business objectives.
  • Resolved varied quality issues, aiding project delivery within quality, budget and deadline targets.
  • Checked emergency systems' function and performance, implementing improvements to address system weaknesses.
  • Led auditing processes of production operations to increase performance and output quality.
  • Analysed quality metrics and performed managerial reviews, recommending action plans to close operational gaps.
  • Spearheaded strategic development plans to instigate departmental change, adding value and innovation to business decision-making.
  • Adhered to national and international standards for full product compliance.

Project Manager

Ministry of Health
Dammam, Eastern Province
01.2019 - 12.2021
  • Managed RAID successfully, governing milestones and noting adherence in line with project plans.
  • Built and nurtured professional relationships with wide range of stakeholders.
  • Identified and managed budget, timescale and scope changes, recommending actions and improvements to meet project goals.
  • Documented appropriate project plans and controls in line with change lifecycle.
  • Implemented and maintained appropriate systems to enable successful planning and scheduling.
  • Identified and deployed resources with individual responsibilities for project completion.
  • Defined risk profiles for each project and prepared contingency plans to minimise business risk.
  • Led technical delivery teams with in-depth understanding of processes and techniques to deliver high-quality solutions.
  • Acted as single point of contact for customers and internal stakeholders.
  • Used project management tools and techniques for positive, successful outcomes.
  • Prepared project performance reports with statistics and newly researched information.
  • Supervised 22 eastern province Hospitals direct reports with monthly support, regular goal-setting and appraisals.
  • Delivered on projects' key objectives with agreed budgets, timelines and standards.
  • Streamlined multiple plans and dependencies across range of teams into single overarching perspectives and plans.
  • Managed workforce planning, compiling information for informed decision-making.
  • Monitored project spending and compiled budgets to develop business use cases.
  • Assured project documentation followed internal quality standards.
  • Embedded lean governance operating models, valuing ownership, predictability and transparent delivery over pre-prepared project reporting.
  • Used business intelligence reports to manage project financials, initialize project invoicing and revenue recognition.
  • Adhered to project governance cadence and escalation routes.

Quality Assurance Officer

Ministry of Health
Dammam, Eastern Province
01.2015 - 02.2019
  • Conducted evaluations to identify weak areas and identify problematic issues while promoting corrective methods.
  • Developed quality assurance plans by conducting [Type] and [Type] analyses.
  • Supported a department of [Number] employees by answering questions and providing outstanding mentoring.
  • Provided extensive quality assurance training via both in person and remote teleconferences.
  • Monitored activities as well as supporting systems, making sure that they met all compliance regulations.
  • Collated documentation required for external reviews and audits.
  • Maintained up-to-date procedures for complaints and compliance.
  • Assessed systems data to meet contractual obligations and identify missing and incomplete information.
  • Analysed data from external sources to identify potential problems with competitors' products and services.
  • Made follow-ups on allocated action plan to meet completion timescales.
  • Prepared and issued service user questionnaires to solicit feedback and suggestions.
  • Contributed to developing guidelines, processes and documentation to meet required standards for recording information.
  • Implemented service action plans to mitigate potential risks.
  • Updated individual service audit spreadsheets with review results.
  • Conducted and completed quality assurance checks for new products.
  • Implemented and maintained complaints and compliance action tracker to improve production standards.
  • Handled and oversaw logistics for visits by external review bodies.
  • Attended meetings and submitted decisions made to senior management for approval.
  • Performed periodic operational checks of data held within database to uphold quality standards.
  • Monitored individual service returns and updated master quality assurance spreadsheets.
  • Uploaded documents to internal and external systems for backup.
  • Adhered to compliance and business timetable to meet set deadlines.
  • Contributed to drafting, reviewing and finalising Standard Operating Procedures and Work Instructions.
  • Provided administrative support to manage annual review processes for programmes.
  • Monitored employee performance while completing tasks for evaluating compliance with company standards.

Medical Laboratory Research Assistant

Ministry of Health
Dammam, Eastern Province
12.2010 - 03.2014
  • Followed quality control procedures to maintain sample integrity.
  • Maintained correct specimen storage procedures, reducing errors by over required timeframe.
  • Distributed sample request forms, sample jars and other consumables to customers in line with procedures.
  • Unpacked, scanned and processed high volume of incoming samples, identifying and addressing errors.
  • Answered internal and external enquires by phone and email to uphold clear lines of communication.
  • Processed samples for research, clinical trials and equipment testing procedures using computer software.
  • Identified, investigated and recorded incorrectly labelled specimens to eliminate risk of stock mismanagement.
  • Sterilised equipment and performed routine checks to adhere to health and safety and cleanliness regulations.
  • Kept abreast with techniques and best practices to stay up to date with latest research.
  • Loaded and unloaded laboratory analysers, identifying samples requiring further testing.
  • Performed laboratory cleaning duties including safe waste disposal, disinfecting surfaces and laundry management.
  • Carefully stored chemicals and samples following department guidelines.
  • Maintained strict compliance with hazardous chemical safety policies, mitigating potential risks.
  • Accurately stored, archived and retrieved samples, dispatching selected samples to referral sites as needed.
  • Safely treated and disposed of clinical waste in accordance with company policy.

Medical Laboratory Scientist

Ministry of Health
Dammam, Eastern Province
07.2000 - 12.2006
  • Observed Standard Operating Procedures and Safe Systems of Work to maintain safe and clean environment.
  • Utilized expertise in microbiology, chemistry and hematology to support medical diagnoses.
  • Researched immune system functions in relation to infectious disease, organ transplants and tumor growth.
  • Contributed to research and testing duties to validate new processes and product development.
  • Contributed to research and testing duties to validate new processes and product develpment.
  • Kept laboratory equipment clean and in good working order.
  • Carried out raw material testing and collected data to inform quality initiatives.
  • Evaluated product compliance against relevant standards and specifications to maintain standards.
  • Studied biological samples to identify and report abnormalities.
  • Handled specimens according to laboratory protocols.
  • Operated x-rays and electron microscopes to test and analyse samples.
  • Carried out QA testing, measuring and recording unit weight and sample data.
  • Documented test results in laboratory logs and databases with strict adherence to data security protocols.
  • Collated test results for presentation to management.
  • Maintained confidentiality of all patient information.
  • Completed sample processing and assays to generate highest possible standard of scientific data.
  • Tested for specific infections and screened at-risk populations to aid in prevention.
  • Prepared blood transfusions and plasma factors to meet administration requirements.
  • Managed high-volume laboratory testing, leveraging strong time management to meet strict deadlnes.
  • Executed toxicology studies to evaluate kidney and liver function.
  • Tested and isolated micro-organisms to assess antibiotic susceptibility.

Education

Bachelor of Science in laboratory Medicine - Medical Laboratory Technologiest

Imam Abdelrahman Alfaisal
Dammam, Eastern Province
09.1995 - 06.2000

Master of Science in Laboratory Medicine - Microbiology and Immunology

Arabian Gulf University
Manama /Kingdom of Bahrain
01.2007 - 12.2010

Diploma Hospital Administration, Quality assurance - Hospital Administration, Quality assurance

American university of Ras al-Khaimah
Ras al-Khaimah /United Arab Emirates
01.2016 - 12.2016

Skills

  • Quality assurance controls
  • Quality Management Systems
  • Performance Improvement Programs
  • Compliance
  • Process planning
  • Operational assessment
  • Quality improvement prioritization
  • Qualitative Analysis
  • Audit plans
  • External quality assessment
  • Accreditation processes
  • Quality improvement dashboards
  • Document control systems
  • Key Performance Indicator development
  • Risk management
  • Strategic planning
  • Search Engine Optimization
  • Budgeting
  • Performance metrics
  • Policies and procedures
  • Personnel management
  • Regulatory requirements
  • Business administration
  • Business Development
  • Business planning
  • Creative merchandising
  • Negotiation
  • Staff Management

Languages

English
Advanced

Accomplishments

  • Achieved in the development of Database for universal policy and procedure for CBAHI FMS chapter
  • Achieved Accreditation with more than 90% in CBAHI accreditation through effectively helping with 8major Hospital in Eastern province and 27 PHC in Accreditation and reaccreditation from 2019-2023.
  • Collaborated with team of 4 in the development of universal share point (policy & procedure) .

Timeline

Director of Improvement in Qatif Health network

Ministry of Health
08.2021 - 05.2023

Project Manager

Ministry of Health
01.2019 - 12.2021

Diploma Hospital Administration, Quality assurance - Hospital Administration, Quality assurance

American university of Ras al-Khaimah
01.2016 - 12.2016

Quality Assurance Officer

Ministry of Health
01.2015 - 02.2019

Medical Laboratory Research Assistant

Ministry of Health
12.2010 - 03.2014

Master of Science in Laboratory Medicine - Microbiology and Immunology

Arabian Gulf University
01.2007 - 12.2010

Medical Laboratory Scientist

Ministry of Health
07.2000 - 12.2006

Bachelor of Science in laboratory Medicine - Medical Laboratory Technologiest

Imam Abdelrahman Alfaisal
09.1995 - 06.2000

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Azhar Mohammed Alzaher