Azimulla Mahmood Mujawar
Restaurant Manager
Summary
Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills. Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Highly proactive manager with more than 10 years of experience in team leadership in QSR industry. Background includes sales, management and customer service in fast-paced settings. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
11
11
years of professional experience
Work History
Restaurant Manager
Tim Horton's Mirage GatewayCoffee LTD.
Jeddah
06.2022 - Current
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Correctly calculated inventory and ordered appropriate supplies.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Restaurant Manager
Olayan Food Service Company
Buraidah
05.2021 - 04.2022
Trainer
Olayan Food Service Company
Riyadh
01.2021 - 04.2021
- Monitored participant workflow and behaviors throughout training process.
- Performed continuous evaluations of content and plans to enhance delivery and improve effectiveness.
- Scheduled and taught in class and online courses to increase learning opportunities.
- Mentored new hires, resulting in stronger staff development and increased productivity.
Restaurant Manager
Olayan Food Service Company
Riyadh
02.2014 - 01.2021
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Reconciled cash and credit card transactions to maintain accurate records.
- Carefully interviewed, selected, trained, and supervised staff.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
Assistant Manager
Olayan Food Service Company
Riyadh
05.2013 - 02.2014
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Created employee schedules to align coverage with forecasted demands.
Shift Manager
Olayan Food Service Company
Riyadh
03.2013 - 05.2013
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Tracked receipts, employee hours, and inventory movements.
- Kept employees operating productively and working on task to meet business and customer needs.
Service Crew Member
Olayanfood Service Company
Riyadh
02.2012 - 03.2013
- Talked with customers about project specifications, budgets and timelines for top-notch customer service.
- Repaired equipment quickly and accurately, consistently inspecting work to verify functionality and correctness.
Education
High School Diploma -
New English School Padve, Maharashtra
India,Maharashtra 04.2001 -
Skills
Performance improvement
Timeline
Restaurant Manager
Tim Horton's Mirage GatewayCoffee LTD.
06.2022 - Current
Restaurant Manager
Olayan Food Service Company
05.2021 - 04.2022
Trainer
Olayan Food Service Company
01.2021 - 04.2021
Restaurant Manager
Olayan Food Service Company
02.2014 - 01.2021
Assistant Manager
Olayan Food Service Company
05.2013 - 02.2014
Shift Manager
Olayan Food Service Company
03.2013 - 05.2013
Service Crew Member
Olayanfood Service Company
02.2012 - 03.2013
High School Diploma -
New English School Padve, Maharashtra
04.2001 -
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