Abdulaziz AlAmri
Riyadh,Saudi Arabia
Summary
Crisis and Disaster Operator with a solid background in monitoring electrical service outages, conducting site inspections, and ensuring contractor readiness; I bring a wealth of experience in managing emergency response plans. My expertise includes tracking customer complaints, handling material disbursement notifications, and attending safety audits.
I am adept at maintaining specialized work equipment and final power deployment programs. Possessing strong time management skills, effective communication abilities, and facilitating knowledge transfer among team members. I am well-prepared to excel in roles requiring proactive problem-solving.
Overview
8
8
years of professional experience
Work history
Crisis and Disaster Center Specialist (B)
Saudi Electricity Company
Riyadh
04.2021 - Current
- Monitor all electrical service outages, electrical fires, or industrial incidents, escalating to relevant authorities according to specified standards
- Track security reports, injury reports and deaths, escalating to relevant authorities
- Lead the response if an event happens from the beginning to the end with the relevant internal authorities to assess the level of risk, whether it is in the industrial or natural domain, and ensure proper handling
- Monitor the readiness of command and control teams and conducting tests on audio-visual systems, hotlines, and email to ensure their proper functioning during a crisis or disaster
- Regularly conduct simulated crisis and disaster scenarios with external authorities to evaluate team performance and their preparations
- Prepare daily reports after incidents occur and share it with relevant authorities
- Develop detailed emergency response plans
Engineer Inspector (D)
Saudi Electricity Company
Dammam
12.2017 - 04.2021
- Install and connect electric power to customers
- Inspect customers sites to ensure they are ready for installation and connection, free of any issues
- Ensure that contractors ready for work, including materials and industrial safety tasks
- Follow-up with customer complaints, offering assistance as needed, and verifying accurate matching of customer data and equipment serial numbers before inputting them into the system
- Monitor contractors' work for necessary material disbursement or returns
- Attend weekly, monthly, and yearly safety reviews, discussing and implementing their outcomes
- Ensure work equipment are maintained
- Monitor final power launch programs after reviewing insulation stages specific to customers
Education
Diploma - Distribution Network Maintenance
Saudi Electricity Company Training Institute
04.2001 -
Skills
- Time management
- Crisis management
- Strong decision-making ability
- Flexibility in handling tasks
- Effective communication
- Teamwork and collaboration
- Customer relationship building
- Microsoft proficiency (Word - Excel)
Languages
English
Intermediate
Training Courses
- Incident and Crisis Response training by GloMacs - Al Khobar
- Crisis Management by Nevada Institute - Al Jubail
- Customer Relationship Management (CRM) System by Saudi Electricity Company - online
- Building Effective Communication Network by Saudi Electricity Company - online
- SEC 5 Star OHS Management System by Saudi Electricity Company - online
- Safety Procedures for Electrical Works by Saudi Electricity Company Training Center - Dammam
- Be Professional A1 Course by Saudi Electricity Company - Training Center - Dammam
- Defensive Driving Course by Saudi Electricity Company - Training Center - Dammam
- Firefighting Fundamentals Course by Saudi Electricity Company - Training Center - Dammam
- First Aid Training by Saudi Electricity Company - Training Center - Dammam
Timeline
Crisis and Disaster Center Specialist (B)
Saudi Electricity Company
04.2021 - Current
Engineer Inspector (D)
Saudi Electricity Company
12.2017 - 04.2021
Diploma - Distribution Network Maintenance
Saudi Electricity Company Training Institute
04.2001 -
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