Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Organised and dependable, successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals.
Overview
Work History
Theatre Operations Representative
Red Sea International Film Festival
Jeddah , Saudi Arabia
11.2024 - 12.2024
Facilitated communications between departments for seamless operations.
Ensured customer satisfaction with prompt resolution of queries.
Maintained detailed records of operational activities for transparency and accountability.
Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
Resolved customer issues effectively, using strong interpersonal skills and conflict resolution techniques.
Managed high-volume customer queries simultaneously through effective multitasking.
Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
Education
Engineer's degree - Industrial Engineering
University of Jeddah
Jeddah, Saudi Arabia
08/2021 -
Skills
Calm under pressure
Problem-solving
Communication skills
Strategic planning
Leadership
Multilingual
Resilience and self-discipline
Goal oriented
Time management
Stress management
Languages
English
Advanced
Arabic
Native
Affiliations
BodyBuilding
Team Sports (Football & American Football)
Goal-Oriented
Years of dedicated bodybuilding have instilled in me a strong work ethic, discipline, and a goal-oriented mindset. Through rigorous training and disciplined nutrition, I've honed my ability to set ambitious goals, manage time effectively, and overcome challenges. These skills have translated directly into my professional life, enabling me to approach tasks with focus, determination, and a positive attitude. My role in theatre operations further amplified this. Meeting performance expectations, collaborating with colleagues, and adapting to unforeseen circumstances within a dynamic environment have honed my problem-solving skills and reinforced the importance of teamwork and achieving shared goals.
Adaptability
Having lived in both the United States and Saudi Arabia, I have developed a strong ability to adapt to diverse cultures and environments. This cross-cultural experience has honed my skills in intercultural communication, problem-solving, and flexibility. Furthermore, during the Red Sea Film Festival, I was unexpectedly thrust into a demanding operational role. Despite the sudden shift, I quickly grasped the intricacies of the tasks at hand, demonstrating remarkable adaptability and resourcefulness. I efficiently navigated complex organizational challenges and effectively resolved on-the-spot issues, contributing significantly to the smooth execution of the festival's activities and exceeding expectations in my assigned responsibilities.
Personal qualities
My experiences in school, coupled with my athletic background, have fostered resilience and adaptability. Overcoming academic challenges and balancing rigorous training schedules has taught me to prioritize tasks, manage time effectively, and maintain a strong work ethic. These skills have prepared me to tackle complex challenges in a professional setting.
Timeline
Theatre Operations Representative
Red Sea International Film Festival
11.2024 - 12.2024
Engineer's degree - Industrial Engineering
University of Jeddah
08/2021 -
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