AZZAM SALAH HAKIM

• Managed office administrative tasks, including filing, data entry, and document preparation, to support overall operational efficiency.
• Handled confidential documents with discretion, maintaining the integrity and security of sensitive information.
• Monitored staff performance and developed improvement plans.

1-Managed full port call operations for RORO vessels from nomination to final invoicing.
2-Coordinated pre-arrival formalities, vessel clearance, and port authority requirements.
3-Monitored vessel schedules (ETA/ETB/ETD) and ensured timely updates to stakeholders.
4-Liaised with terminals, clients, and port authorities to ensure efficient vessel turnaround.
5-Oversaw cargo operations and provided regular performance updates to clients.
6-Supervised on-site operations ensuring service quality and HSE compliance.
7-Handled crew services, cash-to-master, and delivery of spares/supplies.
8-Prepared key operational documents (SOF, cargo reports, departure reports).
9-Reported cargo damages, shortages, and coordinated inspections/surveys.
10-Maintained KPI system records and finalized disbursement accounts (DA).