Mohamed Marey
Riyadh, Abha,14
Summary
Accomplished professional specializing in multisite operations and facility management. Proven leadership in business strategy development and P&L accountability. Expertise in ERP systems and KPI tracking, enhancing operational efficiency, and driving business growth. Focused on achieving strategic objectives and improving organizational performance.
Overview
20
20
years of professional experience
1
1
Certification
Work history
Territory Area Operations Manager
Shaiha Food limited company ( Dunkin KSA )
Riyadh & Abha, Region
03.2023 - Current
- Oversaw management of 60 branches across 16 sub-regions, generating 16 million in monthly revenue.
- Drove sales growth by optimising area operations processes and procedures.
- Implemented cost-saving measures to significantly reduce operational expenses.
- Streamlined regional operations to enhance efficiency and productivity.
- Tracked key performance metrics to identify areas for improvement.
- Fostered positive work environment, boosting employee morale and engagement.
- Provided regular coaching and feedback to enhance team performance.
- Coordinated supportive departments including administration, legal, HR, transportation, IT, and LP.
- Introduced innovative solutions that led to significant improvements in customer satisfaction rates.
Restaurant General Manager
Pizza Hut
UAE, Dubai
03.2015 - 10.2022
- Sourced new food and beverage suppliers, achieving significant cost savings without quality compromise.
- Increased annual profits by 5% through effective performance management.
- Delivered comprehensive training in customer service and restaurant operations to enhance staff capabilities.
- Ensured high standards of quality control, hygiene, and health and safety compliance.
Assistant store manager
Kuwait food company ( Pizza Hut UAE )
UAE , Dubai
02.2010 - 03.2015
- Developed strong relationships with suppliers for prompt delivery of orders.
- Implemented promotional activities, increased product visibility and awareness amongst customers.
- Handled employee concerns discreetly; fostered healthy working environment.
- Collaborated closely with Store Manager to develop marketing strategies that drove footfall into shop.
Restaurant supervisor
Kuwait Food company (PIZZA HUT UAE ),
UAE , Dubai
08.2009 - 02.2010
- Ensured smooth operation by effectively managing all front of house staff.
- Collaborated closely with kitchen staff to ensure consistent food quality and presentation for heightened guest satisfaction.
- Maintained impeccable cleanliness standards throughout the restaurant, promoting a welcoming atmosphere for guests.
Team member
Kuwait Food company ( PIZZA HUT UAE)
UAE , Dubai
04.2007 - 08.2009
Customer Service & Sales Man
Egypt Foods Company
Tanta
03.2005 - 02.2007
- Handled complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction.
- Mentored junior team members on methods to provide outstanding service to customers.
- Increased sales revenue using proven promotion skills to close high-value purchases.
Education
Bachelor of Agricultural Sciences - Sciences
Banha University
Egypt /2004 -
Skills
- Multisite operations
- Facility management
- Business strategy development
- ERP systems experience
- Leadership and management
- P&L accountability
- KPI tracking
Certification
- Coaching to win, Kuwait Food Company (Americana), 08/22
- Conflict resolution, Kuwait Food Company (Americana), 05/18
- Area manager success routine, Kuwait Food Company (Americana), 09/17
- High visibility leadership & coaching, Kuwait Food Company (Americana), 04/17
- Americana rising stars leadership development workshop, Kuwait Food Company (Americana), 04/17
Timeline
Territory Area Operations Manager
Shaiha Food limited company ( Dunkin KSA )
03.2023 - Current
Restaurant General Manager
Pizza Hut
03.2015 - 10.2022
Assistant store manager
Kuwait food company ( Pizza Hut UAE )
02.2010 - 03.2015
Restaurant supervisor
Kuwait Food company (PIZZA HUT UAE ),
08.2009 - 02.2010
Team member
Kuwait Food company ( PIZZA HUT UAE)
04.2007 - 08.2009
Customer Service & Sales Man
Egypt Foods Company
03.2005 - 02.2007
Bachelor of Agricultural Sciences - Sciences
Banha University
/2004 -
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