Summary
Overview
Work history
Education
Skills
Languages
Certification
Timeline
Generic

Bader Alabasi

Jeddah

Summary

Accomplished professional with expertise in team management and effective communication, demonstrating strong leadership and problem-solving skills. Adept at conflict resolution and attention to detail, ensuring seamless events operations and customer service management. Proficient in TTP management, with a proven track record in public speaking and presentations. Skilled in Microsoft Office, committed to driving organisational success through strategic initiatives.

Overview

12
12
years of professional experience
2023
2023
years of post-secondary education
1
1
Certification

Work history

Operations Manager

TRANS
Jeddah
09.2023 - 05.2025
  • Managed to operate Develop a detailed operational plan for the event.
  • Identify operational requirements.
  • Define roles and responsibilities for field teams.
  • Ensure that all equipment and setups comply with safety and quality standards.
  • Coordinate with contractors and oversee the schedule for equipment and team entry and exit.
  • Train and supervise the teams throughout the event.
  • Organize shift schedules and ensure team readiness.
  • Implement emergency and evacuation plans.
  • Crowd and traffic management for the visitors to monitor attendance and prevent overcrowding or exceeding capacity.
  • Liaise with the government, media, and oversee their positioning plans.
  • Prepare a final report to evaluate the event and suggest improvements.
  • Organize the site dismantling process and the return of equipment.
  • Successfully managed end-to-end TTP operations for the following high-profile events: Cityscape Global – Global Health Exhibition – Inflavour – Black Hat Middle East and Africa – FIFA Club World Cup – SANS Annual Staff Celebration – LEAP – Fintech – Saudi Maritime Congress.

Real Estate Sales Consultant

THE SAUDI NATIONAL BANK (SNB)
Jeddah
05.2022 - 07.2023
  • Provide guidance and assist buyers in marketing and purchasing property for the right price under the best terms.
  • Determine clients' needs and financials abilities to propose solutions that suit them.
  • Prepare necessary paperwork (contracts, leases, deeds, closing statements, etc)
  • Maintain and update listings of vacant properties
  • Remain knowledgeable about real estate markets and best practices.

Traffic Operations & Planning Manager (FORMULA 1)

MOTUS ONE
Jeddah
02.2023 - 04.2023
  • Maintaining consistent communication with external agencies to coordinate traffic flow during large-scale events, such as Rage on the Red Sea.
  • Ensuring compliance with safety guidelines for employees working near roadways or other high-risk areas and identifying and addressing hazardous conditions to prevent accidents or injuries.
  • Collaborating with departments such as Public Relations or Marketing to plan and implement traffic control measures for public events, including parades and festivals.
  • Monitoring traffic flow to identify and address any issues that may require intervention from other staff members.

Traffic Manager (RED SEA Film Festival)

MOTUS ONE
Jeddah
11.2022 - 12.2022

Assistant Traffic Operations Manager (RAGE on RED SEA)

MOTUS ONE
Jeddah
08.2022 - 09.2022
  • Maintaining consistent communication with external agencies to coordinate traffic flow during large-scale events, such as Rage on the Red Sea.
  • Ensuring compliance with safety guidelines for employees working near roadways or other high-risk areas and identifying and addressing hazardous conditions to prevent accidents or injuries.
  • Collaborating with departments such as Public Relations or Marketing to plan and implement traffic control measures for public events, including parades and festivals.
  • Monitoring traffic flow to identify and address any issues that may require intervention from other staff members.

Assistant Operations Manager (FORMULA 1)

MOTUS ONE
Jeddah
03.2022 - 04.2022
  • Ensuring the seamless delivery of services from the company to customers at all times.
  • Supporting the Operations Manager with the day-to-day functions of the organization.
  • Developing work rules and guidelines for employees.
  • Identifying the necessary resources and requirements for staff to perform their duties effectively.
  • Scheduling projects and overseeing that assignments are executed according to plan.
  • Managing plans related to staffing, scheduling, supervision, and marshal coordination.

Senior Surveyor

AL RAJHI TAKAFUL INSURANCE COMPANY
Jeddah
07.2019 - 12.2021
  • Interview the policyholder making the claim to discuss valuation and validation of the claim.
  • Gather and check through evidence, for example, CCTV footage or police reports.
  • Organize any salvage work, building repairs or clean-up operations that need to take place.
  • Investigate suspicious claims by checking, for example, the existence and value of goods being claimed for.
  • Liaise with insurance brokers, policyholders, lawyers, and other parties to reach an equitable settlement.
  • Write full and detailed reports for insurers, including recommendations for settlement and provide evidence in court in cases of fraud.
  • Help businesses to quantify the loss of income while the premises are closed for repair.

Loss Adjuster

AL RAJHI TAKAFUL INSURANCE COMPANY
Jeddah
07.2017 - 06.2019
  • Assess the damage.
  • Determines appropriate prices for cars, parts, and labor wage estimation.
  • Negotiate and resolve disputed claims.
  • Request reports from specialist third parties, such as building surveyors.

Service Advisor Agent

Haji Husein Alireza & Co. Ltd
Jeddah
01.2015 - 11.2016
  • Greeting customers and directing them to an available technician.
  • Consulting with technicians about needed repairs and alternatives that can be offered in place of expensive repairs.
  • Informing customers about potential cost savings and warranty protections.
  • Overseeing and managing the service centre's scheduling and workflow.

Customer Service

Al Amoudi Group
Jeddah
07.2013 - 12.2014
  • Ensure all incoming calls with courtesy and ensure efficient.
  • Assist to make all room reservations and coordinate with the sales department and manage all communication for group bookings.
  • Ensure compliance to all security and safety standards on an everyday basis and ensure optimal utilization of all resort software systems and maintain knowledge on all room types and their availability.

Education

BSc - Business Administration: Management

Saudi Electronic University

Skills

  • Team Management
  • Effective Communication
  • Conflict Resolution
  • Problem Solving
  • Leadership
  • Microsoft Office
  • Presentations
  • TTP Management
  • Customer Service Management
  • Events Operations

Languages

Arabic
English

Certification

  • Credit Advisor Professional Exam, 2nd Edition (CA), The Financial Academy, 2022
  • Retail Banking Foundation Exam, 3rd Edition (RBFE), The Financial Academy, 2022
  • Certificate Insurance Foundations Professional Examination (IFCE), The Financial Academy, 2019
  • Cybersecurity Certificate, Al Rajhi Academy, 2019
  • Anti-Money Laundering Certificate, Al Rajhi Academy, 2019
  • Anti-Fraud Certified Service Advisor Certificate, 2018

Timeline

Operations Manager

TRANS
09.2023 - 05.2025

Traffic Operations & Planning Manager (FORMULA 1)

MOTUS ONE
02.2023 - 04.2023

Traffic Manager (RED SEA Film Festival)

MOTUS ONE
11.2022 - 12.2022

Assistant Traffic Operations Manager (RAGE on RED SEA)

MOTUS ONE
08.2022 - 09.2022

Real Estate Sales Consultant

THE SAUDI NATIONAL BANK (SNB)
05.2022 - 07.2023

Assistant Operations Manager (FORMULA 1)

MOTUS ONE
03.2022 - 04.2022

Senior Surveyor

AL RAJHI TAKAFUL INSURANCE COMPANY
07.2019 - 12.2021

Loss Adjuster

AL RAJHI TAKAFUL INSURANCE COMPANY
07.2017 - 06.2019

Service Advisor Agent

Haji Husein Alireza & Co. Ltd
01.2015 - 11.2016

Customer Service

Al Amoudi Group
07.2013 - 12.2014

BSc - Business Administration: Management

Saudi Electronic University

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Bader Alabasi