Motivated network and telecommunication systems professional with strong technical skills and a proven ability to quickly grasp complex concepts. Detail-oriented and competitive, with a focus on achieving organizational goals. Seeking to leverage education and expertise in a forward-thinking organization aligned with Vision 2030.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Cybersecurity Associate
Water and Electricity Holding Company – Badeel
Riyadh, Saudi Arabia
2025.06 - Current
Manage daily IT operations including networks, systems, and endpoints to ensure service availability and business continuity.
Monitor and resolve IT incidents and technical issues within SLA timelines to minimize downtime.
Implement cybersecurity controls and support threat monitoring, detection, and incident response activities.
Support vulnerability management and ensure compliance with National Cybersecurity Authority (NCA) ECC and Personal Data Protection Law (PDPL).
Administer user access rights and support IT governance based on least-privilege principles.
Assist in IT audits, documentation, and asset management to ensure compliance and operational accuracy.
Provide end-user support and coordinate with vendors to ensure effective service delivery and issue resolution.
IT Site Assurance Analyst
Shell Overseas Services Limited
Riyadh, Saudi Arabia and Bahrain
2021.01 - 2025.05
Delivered comprehensive IT support covering hardware, software, networks, printers, and infrastructure services.
Managed IT assets, access control systems, and inventory to ensure accurate tracking and operational readiness.
Handled user lifecycle management including joiner, mover, and leaver processes and account administration.
Supported multiple internal teams and external joint venture stakeholders, ensuring consistent service delivery.
Prioritized and resolved IT issues based on business impact and operational urgency.
Developed and maintained technical documentation and user guides still used as reference materials.
Ensured smooth and reliable IT operations across Shell Saudi Arabia and joint venture environments.
Network Operation
Al Rabie Saudi Food Co.
Riyadh, Riyadh Region
2020.08 - 2021.11
Supported day-to-day network operations including LAN/WAN connectivity to ensure stable and continuous business services.
Monitored network performance and resolved connectivity issues to minimize downtime and maintain operational efficiency.
Assisted in configuring and maintaining network devices such as switches, routers, and access points.
Supported troubleshooting of network incidents across offices and production environments to ensure service continuity.
Maintained basic documentation of network configurations and changes to support operational consistency.
Network engineering
Sabic Company
Riyadh, Riyadh Region
2019.01 - 2020.07
2019 as EXSAC program in multimedia team.
Configure and support network infrastructure including routers, switches, and access points to ensure stable connectivity and high availability.
Monitor network performance and troubleshoot connectivity issues to minimize downtime and maintain service continuity.
Implement network security controls including firewalls, VPNs, and access management to protect enterprise environments.
Support network maintenance, upgrades, and configuration changes to improve performance and reliability.
Education
Bachelor's degree - network and Telecommunication systems
Prince Nora bnt Abdulrahman University
Riyadh, Riyadh Region
2012.08 - 2018.07
Skills
IT systems knowledge including servers, networking, and security