Summary
Overview
Work history
Education
Skills
Languages
Certification
Timeline
Generic

Bakur Zakariya

Jeddah,Saudi Arabia

Summary

Dynamic hospitality professional focused on delivering the highest standards customer service. Thinks critically with can-do attitude for successful restaurant operations.

Overview

6
6
years of professional experience
3
3
years of post-secondary education
1
1
Certification

Work history

Head waiter

Momento, Italian Cuisine
Jeddah, Saudi Arabia
02.2025 - Current
  • Managed staff rota to ensure adequate coverage during peak hours.
  • Handled cash transactions and end-of-day accounting tasks ensuring financial accuracy.
  • Communicated regularly with management regarding customer feedback and staff performance issues.
  • Ensured accurate orders by effectively communicating with kitchen staff.
  • Conducted inventory checks for smooth operation of the restaurant.

Chef de rang

Yacht Club Sindalah
Neom
04.2024 - 01.2025

By a 13 Michelin stars Chef Enrico Bartolini, Italian

  • Liaised effectively with other waitstaff for seamless team performance.
  • Effectively communicated with kitchen staff for seamless coordination of orders.
  • Improved restaurant workflow through diligent maintenance of clean and organised work area.
  • Demonstrated thorough knowledge of menu items for informed recommendations to guests.
  • Ensured efficient setup of tables prior to service period for smooth operation.

Waiter

Nobu, Japanese
Jeddah
03.2023 - 02.2024
  • Delivered excellent customer service through friendly and polite interaction.
  • Managed table settings for optimal dining experience.
  • Demonstrated proficiency in using Point of Sale systems for accurate billing.
  • Explained dish components clearly to inform customers' decisions.

Waiter

Pullman Hotels & Resorts
Mecca
04.2019 - 02.2023
  • Demonstrated proficiency in using Point of Sale systems for accurate billing.
  • Helped reduce waiting times by swiftly clearing tables after use.
  • Relayed feedback from customers to management for continuous improvement.
  • Upheld health and safety standards by regularly sanitising hands and work areas.

Education

Bachelor's degree - Economics

Umm Al-Qura University
Mecca, Saudi Arabia
09.2019 - 06.2022

Skills

  • High-volume dining
  • POS Systems
  • Menu memorization
  • Health and Safety Compliance
  • MS Office
  • Data entry
  • High responsible and reliable

Languages

Arabic
Native
English
Fluent

Certification

  • Food and beverage Management, Alison
  • Diploma in Hospitality management, Alison
  • International Certificate in IT skills, Al-Khaleej institute
  • ALLSAFE Ambassador, Accor
  • McKinsey forward program, McKinsey & Company

Timeline

Head waiter

Momento, Italian Cuisine
02.2025 - Current

Chef de rang

Yacht Club Sindalah
04.2024 - 01.2025

Waiter

Nobu, Japanese
03.2023 - 02.2024

Bachelor's degree - Economics

Umm Al-Qura University
09.2019 - 06.2022

Waiter

Pullman Hotels & Resorts
04.2019 - 02.2023
Bakur Zakariya