Balu Chandran
Client Relation Management
Khobar
Summary
Detail-oriented professional with expertise in Amadeus, Saber, and MS Office. Demonstrates strong proficiency in managing travel systems and office software to enhance operational efficiency. Committed to leveraging skills in a dynamic environment to achieve organizational goals.
Overview
22
22
years of professional experience
Work history
Client Relations Executive & coordinator
Jawa Human Resources
2019.01 - 2025.07
- Supervise all client relation activities and coordinate with different departments internally to help the team achieve its goals.
- Implement an integrated range of customer service procedures consistent with the overall goals/objectives of the business, focus on revenue growth and customer satisfaction.
- Actively interacting with marketing team and adequately supporting the sales team in retaining clients with improved business.
- Responsible for company’s revenue generation on monthly basis with answerable target setting and achievement.
- Directly responsible for payroll and other HR related activities including employee’s iqama renewal, vacation and Exit process.
Distributer
Flyworld Associates Trading
Thrissur, India
2019.01 - 2025.07
- Company Overview: Own Business
- Providing Led Lights Appropriate customers and wholesaler
- Marketing for Building Projects and Govt Tender
- Own Business
Distributer
Flyworld Associates Trading
Thrissur, India
2013.01 - 2016.06
- Company Overview: Own Business
- Providing Led Lights Appropriate customers and wholesaler
- Marketing for Building Projects And Govt Tender
- Own Business
Customer Service Agent
Cochin International Airport
Cochin, India
2012.01 - 2013.01
- Manage checking activities of all the international counters, Arrival and boarding areas.
- Taking care of people with special needs and unaccompanied children.
- Provide boarding passes and baggage tags.
Store in Charge
Landmark Group CITY MAX Ware House
Dammam
2008.01 - 2010.01
- To provide the items as per requirement of unit.
- To ensure safe keeping both as to quality and quantity of materials.
- To exercise general control over all activities in Stores Department.
Finance Executive
ICICI Bank
Thrissur, India
2007.01 - 2008.01
- Providing two-wheeler Vehicle loan to appropriate customers
Sales, Finance Executive
Bajaj Finance Automobiles
Thrissur, India
2004.01 - 2007.01
- To meet the sales targets of the organization.
- Maintains relationships with clients by providing support, information & guidance.
Education
Diploma in Airport Management and Ground Handling - Passenger handling and Security, Cargo, Dangerous good regulations
Pebble hills University
Bachelor of Commerce - Commerce
Periyar University
IndiaHigher Secondary - Commerce
Board of Examination, Kerala
ThrissurSSLC - 10th
Board of Examination, Kerala
ThrissurSkills
- Amadeus
- Saber
- Ms Office
Languages
English
Advanced
C1
Hindi
Advanced
C1
Malayalam
Advanced
C1
Tamil
Upper intermediate
B2
Custom
- Ability to mingle with individuals and situations and work accordingly
- Positive attitude towards situations and problems
- Able to learn quickly
- Punctuality in day to day life
Personal Information
- Passport Number: R8068907
- Passport Date Of Issue: 30/01/2018
- Passport Expiry Date: 29/01/2028
- Date of birth: 27/03/86
- Gender: Male
- Nationality: Indian
- Marital status: Married
- Place of birth: Kerala
Timeline
Client Relations Executive & coordinator
Jawa Human Resources
2019.01 - 2025.07
Distributer
Flyworld Associates Trading
2019.01 - 2025.07
Distributer
Flyworld Associates Trading
2013.01 - 2016.06
Customer Service Agent
Cochin International Airport
2012.01 - 2013.01
Store in Charge
Landmark Group CITY MAX Ware House
2008.01 - 2010.01
Finance Executive
ICICI Bank
2007.01 - 2008.01
Sales, Finance Executive
Bajaj Finance Automobiles
2004.01 - 2007.01
Diploma in Airport Management and Ground Handling - Passenger handling and Security, Cargo, Dangerous good regulations
Pebble hills University
Bachelor of Commerce - Commerce
Periyar University
Higher Secondary - Commerce
Board of Examination, Kerala
SSLC - 10th
Board of Examination, Kerala