Bandar A Alssagher
Riyadh
Summary
Innovative Solution Architect actively seeking a manager opportunity to add an invaluable new facet to the company's team. Bringing an in-depth understanding of software deployment and system design illustrated over plus nine years of experience.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Solution Architect
Mobily
Riyadh, Riyadh Region
04.2021 - Current
- Outlined needs to meet end user requirements.
- Conducted post-design requirements gathering, analysis and documentation.
- Conducted research to evaluate systems design and process efficiency.
- Designed impressive solutions to overcome existing system challenges.
- Prepared proposals outlining requirements, potential solutions and required resources, timelines and costs to achieve objectives.
- Wrote functional specifications for systems developers and completed regular updates to incorporate changes.
- Completed duties to deliver on targets with accuracy and efficiency.
Solution Architect
Channels by STC
Riyadh, Riyadh Region
11.2020 - 03.2021
- Outlined needs to meet end user requirements.
- Modified current systems to enhance workflows and meet new needs.
- Conducted post-design requirements gathering, analysis and documentation.
- Conducted research to evaluate systems design and process efficiency.
- Prepared proposals outlining requirements, potential solutions and required resources, timelines and costs to achieve objectives.
- Wrote functional specifications for systems developers and completed regular updates to incorporate changes.
- Successfully delivered on tasks within tight deadlines.
Integration Developer
Channels by STC
Riyadh, Riyadh Region
07.2018 - 11.2020
- Implemented innovative coding solutions to resolve complex technical challenges and enhance system functionality.
- Orchestrated code reviews and provided constructive feedback, improving overall code quality and team collaboration
- Reviewed code and designs regularly to enable continuous innovation and development.
- Reacted to technical support requests quickly, resolving issues within target timeframes.
- Verified and resolved bug reports and issues.
- Exhibited software development best practices to achieve and surpass KPIs.
- Produced clean, error-free code in line with internal quality standards.
WebMethod Developer
TATA Consultancy Services (TCS)
Riyadh, Riyadh Region
02.2016 - 07.2018
- Attended Initial Learning Program (ILP) in Thiruvananthapuram (India) for 6 weeks to finish A.S.E Trainee certificate
- Attended three weeks in Hyderabad to learn about the principles of Telecom.
- Implemented innovative coding solutions to resolve complex technical challenges and enhance system functionality.
- Orchestrated code reviews and provided constructive feedback, improving overall code quality and team collaboration
- Reviewed code and designs regularly to enable continuous innovation and development.
- Reacted to technical support requests quickly, resolving issues within target timeframes.
- Verified and resolved bug reports and issues.
- Exhibited software development best practices to achieve and surpass KPIs.
- Produced clean, error-free code in line with internal quality standards.
IT Assistant
Madar Facility Management (MFM)
Riyadh, Riyadh Region
11.2014 - 02.2016
- Monitored and performed hardware and software upgrades to network servers, including operating systems and applications.
- Prepared equipment for staff use, installing cables, operating systems, and software.
- Supported various operating systems and server technologies.
- Organized workspaces for employees with computer, monitors and associated cabling or equipment.
- Updated and improved web pages for relevancy and accuracy.
- Scanned systems, diagnosing and correcting equipment failures and performance issues.
- Installed new software for users and monitored version and patch update requirements.
Customer Service
Fitness Time
Riyadh, Riyadh Region
10.2014 - 10.2014
- Serves customers by providing product and service information
- Consistently achieved service rating targets, managing customer enquiries with personalized care and attention.
- Assisted customers with product complaints, logging issues for investigation and providing replacement items.
- Obtained feedback from customers to improve service experience.
- Prepared necessary forms to complete transactions.
- Advised customers on availability, pricing and location of products.
- Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
Information Technology Intern
Linden Resources
Riyadh, Riyadh Region
01.2014 - 05.2014
- Support in Enhancing the Business Development Division
- Supported Linden’s three commercial lines of business by updating web pages platforms
- Manages back up of Salesforce’s existing data to edit and export back for more efficient implementation
- Create and modify fields in Salesforce to generate business development reports and queries
- Build a step-by-step Salesforce user guide to aid in continuous usage of software
Education
Bachelor of Science, Information Technology -
Marymount University
01.2012 - 05.2014
High School Transcript - undefined
Al-Enayah Al-Ahliyah
01.2005 - 04.2006
Skills
- Ability to work independently and in-team oriented environments
- Reliable, trust-worthy and hard-worker
- Problem solver
- Microsoft Office proficiency
- Advanced critical thinking
- Programming and design skills
- Technical analysis
- Process improvement
- Leadership
- Time management
- Team building
- Communication skills
- Fluent in English and Arabic
Certification
- IT Information Foundation Library Certificate (ITIL), Axelos, 01/01/22
- Professional Scrum Master I, Scrum.org, 11/01/21
Languages
Arabic
Native
English
Fluent
Timeline
Solution Architect
Mobily
04.2021 - Current
Solution Architect
Channels by STC
11.2020 - 03.2021
Integration Developer
Channels by STC
07.2018 - 11.2020
WebMethod Developer
TATA Consultancy Services (TCS)
02.2016 - 07.2018
IT Assistant
Madar Facility Management (MFM)
11.2014 - 02.2016
Customer Service
Fitness Time
10.2014 - 10.2014
Information Technology Intern
Linden Resources
01.2014 - 05.2014
Bachelor of Science, Information Technology -
Marymount University
01.2012 - 05.2014
High School Transcript - undefined
Al-Enayah Al-Ahliyah
01.2005 - 04.2006