Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

BANDER ALANAZI

RIYADH

Summary

Expert at managing administrative tasks, Familiar with documentation, reporting and compliance requirements. High-achieving management professional possessing excellent communication, work for organizational development with the focus on improving an employee's, team's or company's way of working by increasing outputs and upgrading efficiency.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Performance Specialist

King Faisal Specialist Hospital&Reseach Centre
08.2022 - Current
  • Carried out day-to-day duties accurately and efficiently.
  • Drove performance improvement initiatives resulting in increased productivity levels.
  • Monitored department performance through key metrics analysis driving process improvements.
  • Monitored performance of staff, provided necessary feedback for improvement.
  • Evaluated performance reports and operational KPIs to identify areas in need of improvement and offer data-driven recommendations.
  • Identified areas for improvement within the team by observing performance and providing constructive feedback.

Command Centre Specialist

King Faisal Specialist Hospital&Research Centre
01.2021 - 08.2022
  • Improved workflow efficiency with thorough process analysis.
  • Collaborated effectively with cross-functional teams for successful project completion.
  • Streamlined operational procedures with innovative system improvements.
  • Increased client satisfaction by providing specialised support and advice.

Support services specialist

King Faisal Specialist Hospital&Reseach Centre
03.2012 - 01.2021
  • Managed complex tasks, resulting in improved efficiency.
  • Coordinated resources to meet organisational goals efficiently.
  • Ensured smooth operations by managing incoming calls and customer queries.
  • Handled escalated issues, reducing customer complaints significantly.
  • Implemented new processes for better workflow management.

Administrator

Almanhal Factory
07.2011 - 02.2012
  • Streamlined office operations by implementing efficient administrative procedures.
  • Handled sensitive information discreetly, maintaining confidentiality at all times as required by protocol.
  • Increased efficiency of document retrieval with a well-organised filing system.

Education

Bachelor of Business Administration -

KING FAISAL UNIVERSITY
07.2016

Diploma of Higher Education - HOSPITAL ADMINISTRATION

INSTITUTE OF PUBLIC ADMINISTRATION
02.2011

Skills

  • Organized
  • Team oversight
  • Process Improvement
  • Data analysis
  • Change management
  • Problem-solving
  • Communication skills

Certification

# Data Analysis by Using Power Bi, from

Professional Path Training Centre, 2024

# Data Analysis by Using Microsoft Excel, from Professional Path Training Centre, 2024

# Conflict management, from the Institute Of Public Administration, 2020

# Time Management, from the Institute Of Public Administration, 2020

The others from King Faisal Specialist hospital:

# Project Management introduction, 2019

# Being an Effective Team Member,2019

# Make the Time you need: Get organized, 2019

# Managing Your Time so It Doesn`t Manage You, 2017

# Communicating Effectively, 2017

# Take a Deep Breath and Manage Your Stress, 2017

Timeline

Performance Specialist

King Faisal Specialist Hospital&Reseach Centre
08.2022 - Current

Command Centre Specialist

King Faisal Specialist Hospital&Research Centre
01.2021 - 08.2022

Support services specialist

King Faisal Specialist Hospital&Reseach Centre
03.2012 - 01.2021

Administrator

Almanhal Factory
07.2011 - 02.2012

Bachelor of Business Administration -

KING FAISAL UNIVERSITY

Diploma of Higher Education - HOSPITAL ADMINISTRATION

INSTITUTE OF PUBLIC ADMINISTRATION
BANDER ALANAZI