Bander Hilal

Main Duties Performed :

I mange three line and repair and Certification Product under API 6A, 7-1, 5CT, 16A and 16C, Pump Maintenance and services and rental Equipment division.

• Prioritized product backlog to achieve goals and targets.
• Accurately forecasted sales by analyzing market and customer data.
• Reviewed sales, customer concerns and new opportunities weekly planning sessions.
• Coordinated project planning and execution with team members and team leads
• Liaised with clients to develop deep understanding of business needs and current market landscape
• coordinate and implement short and medium term production schedules and plans.
• steer oversee the implementation of technical and human means, within the frame work of objectives of volume, quality and planning
• meet production targets, control budgets make sure production plan processes,
• responsible for allocating labor resources, tracking production schedules and cost adjustments to ensure everything runs smoothly.
  
  

Main Duties Performed :

• Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
• Fostered positive relationships with customers to enhance loyalty and retention.
• Built focused new client networks, growing business opportunities and increasing revenue possibilities.
• Analyzed industry and competitor trends to enhance sales strategy
• Coordinated with purchasing teams to negotiate and secure profitable contracts with key clients.
• Proactively identified and solved complex strategy problems to positively impact sales management and business direction.
• Conducted internal and external product training, preparing and executing targeted sales presentations.
• Developed plans and reports to effectively deliver on KPIs.
• Finding new channels for selling and distribution of product
• Deal with customer feedback, enquiries, complaints
• Protecting clients personal data and information
• Ensuring sales targets are met before the specie deadlines
• Protecting clients personal data and information
• Ensuring sales targets are met before the specied deadlines
• Supervising junior sales representatives
• Summarize weekly sales report with forecast orders and ensuring its meets.
• Participating in meetings with the organizations board of directors.
  
  
  
  
  
  
  
  
  
  
  
  
  

Main Duties Performed:

• Circulated feedback from customer satisfaction questionnaires to enhance product and service offerings.
• Responded to inbound customer email, telephone and social media enquiries promptly.
• Resolved customer queries using in-depth product and service knowledge.
• Updated sales records promptly and precisely for reliable reporting.
• Prepared and distributed customer quotes within target timeframes.
• Receiving Customer enquiry emails and Phone calls.
• Log the Received enquiries with unique control number.
• Co-ordinate with Internal Sales executive and tendering department to ensure the quote was submitted on time.
• Submitting quotes to client.
• Prepare weekly, monthly and yearly sales report
• Monitoring the Ongoing Job progress and ensuring the goods deliver on time
• Assist procurement team for procuring raw material.
• Preparing Weekly customer visit report.
  

Main Duties Performed :

• Analyzed customer data and market trends to enhance product offerings.
• Developed, recommended and implemented strategies to improve employee work quality and speed.
• Monitored and reviewed operational performance, aiding improved business strategy to maximize productivity.
• Aided senior leadership by recommending corrective actions and improvements to company operations.
• supervised and managed store opening projects and i hold extensive background of .
• different markets and a management capacity of 13bstores & 247 employees in Saudi Arabia, Kuwait & Bahrain .
• Manage ensuring adequate cover for the shop floor for customer service opening & closing times, replenishment. Sending a month in advance to the team.
• responsible on recruitment, interviews, selection, training, and development of new employee.
• Carry out annual performance reviews on each team member in order to manage and motivate individuals as well as providing clear direction and support
• Train and develop the team to ensure they deliver outstanding customer service.
• Ensure the retail shop is always presented and merchandised to the highest standards.
• whilst maintaining focus on the most profitable items and ensuring
  with retail KPIs.
• Ensure all staff are kept up to date on changes to products, offers and promo