Bashayer Almesher
Riyadh,Saudi Arabia
Summary
Graduated from Princess Nourah bint Abdulrahman University, College of Community, In Administrative Sciences, Path Office Management. Also, graduated from King Saud University, College of Applied Studies and Community Service, Marketing field. Full knowledge of office management, coordination, marketing, and public relations. Interested in charitable work, marketing, public relations, advertising design, and volunteering.
Overview
11
11
years of professional experience
Work History
Customer service manager
Sugar Sprinkles Co.
Riyadh, Saudi Arabia
10.2022 - Current
- Advised management of customer service trends, creating proactive strategies to maintain best practices.
- Took ownership of escalated customer issues and followed through to resolution.
- Communicated courteously with customers by telephone and email.
- Documented department data and compiled accurate reports.
- Improved customer service experiences to facilitate organic growth and loyalty.
Administrative assistant
Betalat Preschool Center
Riyadh, Saudi Arabia
06.2022 - 09.2022
- The student's attendance.
- Receiving the school fees.
- Received, sorted and distributed incoming mail.
- Provided printing, photocopying scanning support to colleagues.
- Acted as main contact for staff and clients.
Marketing specialist
Maharah Debt Collection Company
Riyadh, Saudi Arabia
09.2021 - 02.2022
- Networked with media and PR professionals to build campaign reach.
- Managed stakeholder expectations with performance reports and sales forecasts.
- Developed and executed sales promotions, increasing revenue through targeted campaigns.
Sales representative
Mashar Almashar Company
Riyadh, Saudi Arabia
07.2017 - 11.2018
- Collected and processed payments.
- Responded to telephone and in-person requests for information.
- Generate reports on sales, providing relevant information to track sales progress and inform future strategies.
Administrative assistant
Arif Trading and Construction Company
Riyadh, Saudi Arabia
01.2013 - 04.2016
- Received, sorted and distributed incoming mail.
- Provided printing, photocopying scanning support to colleagues.
- Assisted managers in compiling and organising materials for meetings.
- Arranged supplies, documents and spaces for meetings.
Education
Diploma - Administrative and Secretarial Science, Office Management
Princess Nourah bint Abdulrahman University
Riyadh, Saudi Arabia /2013 - /2016
Diploma - Marketing
King Saud University
Riyadh, Saudi Arabia /2016 - /2018
Skills
- Administrative support
- Microsoft Outlook, Word and Excel
- Excellent time management skills
- Cash handling
- Data entry
- Schedule management
- Writing official letters
- Minutes of meeting
- Marketing campaign management
- Planning and Coordination
- Adobe illustrator
Languages
English
Intermediate
Arabic
Native
Timeline
Customer service manager
Sugar Sprinkles Co.
10.2022 - Current
Administrative assistant
Betalat Preschool Center
06.2022 - 09.2022
Marketing specialist
Maharah Debt Collection Company
09.2021 - 02.2022
Sales representative
Mashar Almashar Company
07.2017 - 11.2018
Administrative assistant
Arif Trading and Construction Company
01.2013 - 04.2016
Diploma - Administrative and Secretarial Science, Office Management
Princess Nourah bint Abdulrahman University
/2013 - /2016
Diploma - Marketing
King Saud University
/2016 - /2018
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