BASHRA MANEA ALSHAMMARI
Riyadh
Summary
PMP-Certified Project & Quality Management Professional with 10+ years of experience within National Guard Health Affairs (NGHA). Expert in clinical quality standards, operational excellence, and healthcare risk management. Proven track record of leading cross-functional quality improvement projects and navigating complex regulatory audits (CAP, CBAHI, ISO). Specialized in applying PMBOK methodologies to optimize laboratory workflows and drive patient safety.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Quality Control Officer
Ministry of National Guard Health Affairs
01.2013 - Current
Quality Liaison / Donor Room Tech
NGHA
01.2013 - Current
- Project Leadership: Served as the primary project lead for quality improvement initiatives, including a major project to reduce adverse reactions in young blood donors using structured monitoring.
- Quality Assurance: Led preparation for CAP Inspections (2014–2022), consistently achieving "Excellent Participation" status by ensuring 100% compliance with international standards.
- Performance Metrics: Manage and analyze Key Performance Indicators (KPIs) and sectional statistics, converting data into actionable insights for senior management.
- Process Engineering: Design and update Standard Operating Procedures (SOPs) to streamline donor room operations and minimize clinical and operational risks.
- Risk Management: Oversee the reporting of abnormal donor results, coordinating with Infection Control to manage health safety protocols and project risks.
Immunohematology Trainee
NGHA
09.2014 - 09.2015
- Completed intensive clinical training in specialized transfusion medical services and laboratory quality.
Education
Bachelor’s Degree - Biochemistry
King Saud University
Riyadh, Saudi ArabiaDiploma - Computer Programming
Riyadh, Saudi ArabiaSkills
- Lifecycle Planning
- Stakeholder Management
- Resource Allocation
- Risk Mitigation
- Lean Six Sigma
- KPI Development
- Root Cause Analysis
- SOP Standardization
- CAP
- CBAHI
- AABB
- ISO 9001
- ISO 15189
- Data Analytics
- Statistical Reporting
- Cross-functional Team Coordination
Certification
- Project Management Professional (PMP), PMI, 2025-01-01
- Lean Six Sigma Methodology, Competency Certification
- CPHQ (Certified Professional in Healthcare Quality), Candidate
- Risk Management for Leaders, 2023-10-01
- Health Facilities Organization Training, Institute of Public Administration
Custom Section
- Lead Participant, Incidence, predictors and severity of adverse events among platelet donors, 2020-12-01
- Lead Participant, Incidence, predictors and severity of adverse events among whole blood donors, 2017-07-01
Languages
English
Advanced
C1
Timeline
Immunohematology Trainee
NGHA
09.2014 - 09.2015
Quality Control Officer
Ministry of National Guard Health Affairs
01.2013 - Current
Quality Liaison / Donor Room Tech
NGHA
01.2013 - Current
Bachelor’s Degree - Biochemistry
King Saud University