BASHYAR Al_MARZOUQ
Riyadh,Riyadh Region
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Business Process Outsourcing
Tata Consultancy Services
Riyadh, Riyadh
06.2022 - Current
- Arabia Riyadh
- Guided clients toward improved organisational structures and better solutions for identified problems
- Helped organisations improve customer satisfaction and achieve measurable results
- Assisted teams with implementing new recommendations and revising instructions for staff
- Communicated with staff at all organisational levels to assess current systems
- Oversaw training of junior
- Facilitated strategic decision making by effectively communicating insights to executives and end-users.
- Formulated and submitted monthly performance reports for strategic decision-making.
Sales Representative
Riyadh,
Riyadh
01.2021 - 11.2021
- Riyadh Region
- Maximised business potential by providing excellent customer service and ensuring [Number] % client retention
- Helped resolve client problems quickly with superior customer service
- Presented latest merchandise to prospective buyers
- Closely monitored weekly sales to write reports for senior leadership and streamline operational processes.
Retail Sales Representative
Al-Hussaini Trading
Riyadh
01.2019 - 01.2021
- Region
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers
- Explained product benefits maximising customer engagement while driving sales
- Oversaw training of junior sales staff, providing ongoing mentoring to ensure positive team performances
- Resolved customer complaints and process issues with proactive problem-solving skills.
Education
BS Degree - French Language
university Princess Nora
Skills
- Business
- Development
- Operations
- Management
- Transformational
- Consultancy
- Customer service
- Data collection and
- Analysis
- Employee
- Sales data analysis
- Worker training
Certification
. [Certificate of appreciation], [Aramco] - 2023
Languages
French
Advanced
English
Upper intermediate
Timeline
Business Process Outsourcing
Tata Consultancy Services
06.2022 - Current
Sales Representative
Riyadh,
01.2021 - 11.2021
Retail Sales Representative
Al-Hussaini Trading
01.2019 - 01.2021
BS Degree - French Language
university Princess Nora
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