Basim Kissnawi
Mahmoud
Makkah
Summary
Veteran System Analyst well-versed in statistical analysis and practiced in use of MHSAC Portal & Ehaj Portal. Detail-oriented troubleshooter and technical problem solver.
Results-oriented Analyst skillful in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success.
Rational System Analyst team lead with 9 years of experience enhancing operations for organizations through information systems solutions. Proven track record of transforming specific business goals related to growth and efficiency improvements into new system designs. Knowledgeable innovator known for recommending new technologies to enhance existing systems and introduce new systems.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
System Analyst
Muttawiffy Hujjaj South Asia Co
Makkah
08.2014 - Current
- IT department management.
- Administrative management systems.
- Improved systems with addition of new features and infrastructure.
- Managed seasonal systems and the users of MHSAC in Ehaj Portal
- Managed computer resources and information systems.
- Supervised all purchases and maintenance of security and technical equipment.
- Collaborated with upper management to drive strategy and implement new processes.
- Enhanced interfaces to promote better functionality for users.
- Installed system updates to address vulnerabilities and reduce security issues.
- Assessed business requirements to create focused solutions.
- Organized system operating procedures to strengthen controls.
- Assessed data modeling and statistics to integrate high-level business processes with data rules.
- Performed system analysis, documentation, testing, implementation and user support for platform transitions.
- Conducted system analysis and implementation to maintain and improve computer systems.
- Discovered root causes of problems and identified appropriate solutions.
- Diagnosed, troubleshot and resolved network and system problems.
- Defined and documented scope of projects for distribution to team.
- Established specifications and coordinated production with software programmers.
- Developed diagrams to describe and lay out logical operational steps.
Education
Bachelor of Science - Computer Information Systems
Widener University
Chester, PA 19013, United States 06.2008 - 05.2012
Skills
Operation system software
undefinedTimeline
System Analyst
Muttawiffy Hujjaj South Asia Co
08.2014 - Current
Bachelor of Science - Computer Information Systems
Widener University
06.2008 - 05.2012
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