BASITH OA
Summary
Department Supervisor at Lulu HyperMarket with expertise in communicating organizational needs and overseeing employee performance. Proven ability to provide guidance and support while identifying development needs to enhance team effectiveness. Skilled in developing and implementing quality standards to ensure product and service consistency. Aiming to leverage experience in a Concession Shop Departmental Manager role to drive further professional growth and contribute to organizational success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Department Supervisor
Lulu International Shopping Mall
04.2024 - Current
- Demonstrated creative problem-solving to address challenges in innovative industries.
- Adapted swiftly to evolving requirements and dynamic environments.
- Developed effective marketing strategies to promote business services.
- Utilized technology to enhance operational efficiency and productivity.
- Maintained attention to detail, ensuring accuracy in high-quality outputs.
- Conducted comprehensive budget analysis to inform financial management initiatives.
- Delivered exceptional customer service while providing sales support.
- Fostered collaboration through strong communication and team-building skills.
Salesman
Lulu Hyper Market
04.2023 - 04.2024
- Optimized sales strategies in collaboration with team members, resulting in higher conversion rates.
- Established strong customer relationships through effective communication and comprehensive product knowledge.
- Managed diverse client portfolio, customizing sales approaches to align with individual preferences.
- Conducted product demonstrations, showcasing features and benefits to potential clients effectively.
- Implemented creative marketing campaigns that increased brand awareness within target market.
- Increased sales revenue by consistently surpassing defined sales targets and quotas.
- Analyzed sales data to identify trends and opportunities for performance enhancement.
- Streamlined sales processes by implementing efficient CRM systems, boosting overall team productivity.
Salesperson
Style Walk Footwear
02.2020 - 04.2023
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Expanded customer base through targeted prospecting and networking efforts.
Billing Executive
Style Walk Footwear
02.2020 - 04.2023
- Streamlined billing processes by implementing automated systems, reducing errors and improving efficiency.
- Provided excellent customer service to clients, addressing concerns and queries related to their bills promptly and professionally.
- Ensured data security by adhering strictly to confidentiality guidelines when handling sensitive client information during the billing process.
- Maintained a clean aging report by diligently following up on overdue accounts and negotiating mutually beneficial payment arrangements where necessary.
- Optimized revenue collection by closely monitoring outstanding accounts and implementing effective follow-up strategies.
- Enhanced client satisfaction with timely and accurate invoicing, ensuring prompt payments and better cash flow management.
- Collaborated with various departments to resolve discrepancies in billing data, maintaining a high level of accuracy for all invoices generated.
Education
High School Diploma - Accounting And Finance
DE CREATO INSTITUTION
Kothamangalam 05.2023
B.Com - Computer Application With Accounting
Mahatma Gandhi University (MGU)
Adivad , Pallarimangalam05.2022
Commerce
GVHSS PALLARIMANGALAM, ADIVADU
Adivad , PallarimangalamXth - SSLC
ST . Mary's High School
Pothanicad04.2017
Skills
- Excel and MS Office
- Accounting and finance
- Sales and business development
- Data entry and analytics
- Leadership and team building
- Communication and interpersonal skills
- Creative problem solving
- Time management and prioritization
- Customer service and relations
- Project management and planning
- Training and mentoring
- Analytical thinking and decision making
- Operations management and process improvement
- Staff development and motivation
- Public speaking and presentation skills
- Problem-solving
- Business development
- Teamwork
Certification
- Sales Survey, India is one of the most popular destinations for smartphone companies with as many mobile users as the entire population of the United States. The number of smartphone users in India is estimated to increase to about 442.5 million in 2022. India is the world's second-largest market for smartphones after China. About 144 million smartphones were sold across India in the year 2021. India ranks second in the average time spent on mobile web by smartphone users across the Asia Pacific. India has witnessed a huge spurt in mobile phone sales in the past 5 years and this has necessitated the growth of authorized repair centers as part of the standard after-sales support for most brands. However, many devices also require repairs or servicing after the warranty period expires. In an era where technology is evolving incessantly, the Mobile phone industry is advancing rapidly to keep up with the fast-paced evolution.
- SAP Finance & Controlling (FI-CO) Power User Course
- Diploma in Indian and Foreign Accounting
- Board of Higher Secondary
- Secondary School Leaving Certificate
- B.Com Computer Application Model 2
Languages
English
Arabic
Hindi
Malayalam
Profile Summary
BASITH O A
Department Supervisor ( TCG)
Lulu Saudi Hypermarkets LLC
Lulu Hypermarket – Mujan Park
PO Box 62465, Khamis Mushayt,
Kingdom of Saudi Arabia
Mob: +966 573157611
Total Work Experience
- Lulu Hypermarket – Saudi Arabia- Department Supervisor (TCG) | 2024-
- Lulu Hypermarket – Saudi Arabia- Sales Staff – TCG Section | 2023-2024
- Style Walk Footwears – Adivadu , PallarimangalamSales Staff cum Cashier | 2019 – 2023
Personal Information
- Father’s Name: Abdul Salam O M
- Mother’s Name: Bushra Salam
- Marital Status: Single
- Gender: Male
- Nationality: Indian
- Blood Group: B+
Passport Details
- Passport No.: V7457111
- Date of Issue: 11/03/2022
- Date of Expiry: 10/03/2032
Additional Information
📍 AKPD8172, 8172 – 3212
Hay Shukr District
Khamis Mushait, Saudi Arabia , 62465
Ph: +966 573157611
📍 Olickal House, Pallarimangalam P.O, Adivad, Ernakulam, Kerala – 686671 ,
Ph: +91 8129918879
Timeline
Department Supervisor
Lulu International Shopping Mall
04.2024 - Current
Salesman
Lulu Hyper Market
04.2023 - 04.2024
Salesperson
Style Walk Footwear
02.2020 - 04.2023
Billing Executive
Style Walk Footwear
02.2020 - 04.2023
High School Diploma - Accounting And Finance
DE CREATO INSTITUTION
B.Com - Computer Application With Accounting
Mahatma Gandhi University (MGU)
Commerce
GVHSS PALLARIMANGALAM, ADIVADU
Xth - SSLC
ST . Mary's High School