Summary
Overview
Work History
Education
Skills
Websites
Certification
LANGUAGES
References
Volunteer Experience
PERSONAL INFORMATION
Timeline
Generic

Bassam Ahmed Khodairy Aly

Riyadh

Summary

.

Results-driven Sales Manager with talent for building high-performance teams and driving revenue growth. Expert in creating and executing strategic sales plans, leading to increased market share and improved customer satisfaction. Known for fostering long-term client relationships and delivering on business objectives.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Retail Sales Manager

The Body Shop
12.2024 - Current
  • Sculpted a high-performing sales culture through regular motivation sessions and reward schemes.
  • Guided team members on best practices in upselling and cross-selling techniques, leading to enhanced customer value proposition.
  • Implemented training programmes, improving team performance levels.
  • Negotiated lucrative contracts to secure long-term client commitment.

Regional Sales Manager

Samsung Mobile
08.2022 - 12.2024
  • Implemented CRM systems, improving efficiency in client relationship management.
  • Instituted incentive schemes for staff motivation leading to enhanced productivity levels.
  • Attended trade shows, enhancing company's industry presence and potential leads generation.
  • Analyzed market trends and competitor activities for strategic planning purposes.

Sales Supervisor

Samsung
09.2020 - 08.2022
  • Increased customer satisfaction by addressing and resolving client concerns efficiently.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
  • Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.

Sales Representative

Samsung Mobile
03.2018 - 09.2020
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Sales

Porto Group For Architectural Services
06.2012 - 01.2018
  • Implemented sales strategies for enhanced customer engagement.
  • Delivered store sales targets with tailored add on sales and product recommendations.
  • Led team to increase overall sales performance.
  • Drafted sales reports, providing insightful data.

Education

Bachelor’s degree - Accounting And Finance

Faculty of Commerce, Alexandria University

Skills

  • Team supervision
  • Sales strategy
  • Contract negotiation
  • CRM implementation
  • Market analysis
  • Relationship management
  • Team motivation
  • Data analysis
  • Microsoft Office Suite

Websites

Certification

  • Negotiations skills july 2022
  • Leadership Skills June 2022
  • Communication skills May 2022

LANGUAGES

Arabic: mother tongue
Native
English
Upper intermediate

References

References are available upon request.

Volunteer Experience

Resala Charity Organization, Volunteer, Alexandria, Egypt, 2013-10, 2015-09

PERSONAL INFORMATION

Timeline

Retail Sales Manager

The Body Shop
12.2024 - Current

Regional Sales Manager

Samsung Mobile
08.2022 - 12.2024

Sales Supervisor

Samsung
09.2020 - 08.2022

Sales Representative

Samsung Mobile
03.2018 - 09.2020

Sales

Porto Group For Architectural Services
06.2012 - 01.2018

Bachelor’s degree - Accounting And Finance

Faculty of Commerce, Alexandria University

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Bassam Ahmed Khodairy Aly