Summary
Overview
Work history
Education
Skills
Languages
Certification
Accomplishments
Timeline
Generic

BASSAM ALHUTHARI

Riyadh,Saudi Arabia

Summary

Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.

Overview

17
17
years of professional experience
7
7
years of post-secondary education
1
1
Certification

Work history

Data updater

Mobily
Riyadh, kingdom of saudi arabia
01.2013 - 06.2013
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Collected and analysed complex datasets for business strategy enhancement.
  • Optimised data systems efficiency through regular system audits and updates.
  • Improved data quality by implementing structured validation checks.
  • Read and summarised new and complex mathematical information to inform decision-making.

Legal-telle collection and customer service

Nayifat finance company
Riyadh, saudi arabia
01.2014 - 06.2025
  • Detected counterfeit notes using specialised equipment, safeguarded branch against fraud.
  • Resolved customer complaints swiftly, improved overall customer experience.
  • Coordinated with other team members to manage peak hours effectively.
  • Followed all bank procedures during transactions for operational excellence.
  • Escalated complex issues to management in a timely manner for prompt resolution.
  • Built strong customer relationships to foster loyalty and repeat business.
  • Provided administrative support when necessary for seamless office operations.
  • Assisted customers with banking enquiries to enhance satisfaction rate.
  • Trained new tellers in institutional processes and procedures, mentoring through learning period and answering questions.
  • Processed account deposits, withdrawals and updates to meet customer needs.
  • Arranged overdrafts and advised customers of associated fines and fees.

sales and distribution

ZIAD FASHION CENTER
Riyadh
07.2008 - 07.2010
  • Collaborated with sales team to anticipate product demand accurately.

Education

GED - High School

King Abdulaziz High Scool
Riyadh, Riyadh Region
05.2005 - 06.2008

Bachelor of Business Administration - Accounting

INDIAN ACADEMY DEGREE COLLEGE
Bangalore India
06.2009 - 05.2013

Diploma - TallyERP9 Accounting Programm

KRISHNA
Hyderabad-india
/2013 - /2013

Diploma - COMPUTERS NETWORKING- CCNA,Wireless networks,redhat

Firewall Zone
Hyderabad-india
/2013 - /2013

Diploma - Advanced English Grammer

Valuepoint Academy
Bangalore-india
/2013 - /2013

Skills

  • Anti-Money laundering understanding
  • Customer needs identification
  • Familiar with financial software
  • In-Depth fraud awareness
  • Fraud detection
  • Compliance understanding
  • Telephone etiquette
  • Customer query resolution
  • Anti-Money laundering compliance
  • Customer Service
  • Cash handling
  • Team Leadership
  • Financial reporting
  • Strategic planning
  • Data analysis
  • Customer service orientation

Languages

Arabic
Intermediate
English
Intermediate

Certification

debits collection skills

Anti-money laundering, terrorist financing and antifraud

Cyber security awareness

Commitment principal

Aewareness about business continuity

Information security awareness

Accomplishments

    Certificate of appreciation from Al-Naifat Company

Timeline

Legal-telle collection and customer service

Nayifat finance company
01.2014 - 06.2025

Data updater

Mobily
01.2013 - 06.2013

Bachelor of Business Administration - Accounting

INDIAN ACADEMY DEGREE COLLEGE
06.2009 - 05.2013

sales and distribution

ZIAD FASHION CENTER
07.2008 - 07.2010

GED - High School

King Abdulaziz High Scool
05.2005 - 06.2008

Diploma - TallyERP9 Accounting Programm

KRISHNA
/2013 - /2013

Diploma - COMPUTERS NETWORKING- CCNA,Wireless networks,redhat

Firewall Zone
/2013 - /2013

Diploma - Advanced English Grammer

Valuepoint Academy
/2013 - /2013

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BASSAM ALHUTHARI