Bassam Al Qahtani
Makkah
Summary
Driven pharmacy technician with 08 years of experience and success working within fast-paced retail pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and a record of excellence in customer service to the growing pharmacy.
Overview
12
12
years of professional experience
Work History
Muezzin
Ministry of Islamic Affairs, Call and Guidance
05.2021 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Debt Collector
Medical and Pharmaceutical Services Company Limite
03.2020 - 07.2021
- Collected on delinquent accounts to reduce overdue balances.
- Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
- Educated debtors about repayment options, enabling them to make informed decisions while preserving positive business relationships.
- Developed strong relationships with customers to foster timely payments and account resolution.
Pharmacist Technician
Abha Private Hospital
04.2015 - 04.2017
- Resolved non-routine issues like third-party billing, computer system and customer service issues.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Provided consultations and answered inquiries from an average of 20 patients daily, health care professionals and physicians regarding drugs, potential side effects and specified use.
Pharmacist Assistant
Al Hayat Hospital
06.2013 - 04.2015
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Liaised with other pharmacies to eliminate issues related to product expiration.
- Consulted with insurance company representatives to complete over 50 claims processing monthly, resolve concerns and reconcile payments.
- Resolved non-routine issues like third-party billing, computer system and customer service issues.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
Pharmacist Assistant
Al-Anna Dental Clinic Complex
03.2013 - 06.2013
- Educated patients on possible drug interactions, potential side effects and optimal methods of administration.
- Compared prescription details against safety standards and insurance requirements to support patients.
- Resolved non-routine issues like third-party billing, computer system and customer service issues.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Provided consultations and answered inquiries from an average of 20 patients daily, health care professionals and physicians regarding drugs, potential side effects and specified use.
Education
Intermediate Diploma - Department of Pharmacy
Umm Al Qura University
Makkah, Saudi Arabia06-2011
Skills
- Manual and automated medication dispensing
- Advanced math skills
- Processing payments
- Drug inventory management
- Drug storage procedures
- Medicare and Medicaid process
- Intravenous admixture preparation
- Pharmacy and customer records management
Timeline
Muezzin
Ministry of Islamic Affairs, Call and Guidance
05.2021 - Current
Debt Collector
Medical and Pharmaceutical Services Company Limite
03.2020 - 07.2021
Pharmacist Technician
Abha Private Hospital
04.2015 - 04.2017
Pharmacist Assistant
Al Hayat Hospital
06.2013 - 04.2015
Pharmacist Assistant
Al-Anna Dental Clinic Complex
03.2013 - 06.2013
Intermediate Diploma - Department of Pharmacy
Umm Al Qura University
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