Summary
Overview
Work History
Education
Skills
Certification
Languages
Personal Information
Timeline
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Bassam Ibrahim

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

19
19
years of professional experience
1
1
Certification

Work History

IT Procurement Specialist & Projects Manager

SHAWARMER & INNOVATIVE FOODS HOLDINGS
02.2021 - Current
  • Resolved problems, improved operations and provided exceptional service.
  • Led a team of professionals to consistently achieve or exceed performance targets.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Developed and initiated projects, managed costs, and monitored performance.
  • Enhanced team productivity by implementing streamlined workflow processes.
  • Managed projects from procurement to commission.
  • Tracked purchase orders and followed up with vendors and carriers to support timely deliveries.
  • Negotiated favorable contracts with vendors for long-term supply agreements, securing stable pricing and reliable product availability.
  • Coordinated closely with finance teams to monitor budgets and cash flow implications related to procurement activities.
  • Managed risk effectively by establishing contingency plans for potential disruptions in supply chains or market fluctuations affecting pricing structures.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.

PMO Manager

SALEC
02.2016 - 06.2019
  • Developed and initiated projects, including managing costs, schedules, and performance.
  • Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
  • Assigned tasks to IT personnel and junior module staff, delegating work orders based on individual employee proficiencies.

Executive Manager

Gardens Coffee Company
02.2011 - 05.2016
  • Improved brand awareness by monitoring all marketing campaigns and fostering membership acquisitions and business development.
  • Implemented automation strategies for office operations, correspondence management, schedule coordination and recordkeeping.

ITC MAINTENANCE Department Supervisor

Riyadh Municipality
05.2006 - 05.2011
  • Managed network and system performance, conducting troubleshooting, security patching and maintenance.

Education

Bachelor - Computer Science

Nile Valley University

Skills

    • Advanced problem solving

    • Project planning and development

    • Leadership

    • Risk mitigation planning

    • Negotiation

    • Customer relations

    • Problem resolution

    • Critical thinking

    • Team collaboration

Certification

  • PMP - Project Management Professional, From PMI - ID# 2919867

  • Dec 2020

Languages

Arabic
English

Personal Information

Timeline

IT Procurement Specialist & Projects Manager

SHAWARMER & INNOVATIVE FOODS HOLDINGS
02.2021 - Current

PMO Manager

SALEC
02.2016 - 06.2019

Executive Manager

Gardens Coffee Company
02.2011 - 05.2016

ITC MAINTENANCE Department Supervisor

Riyadh Municipality
05.2006 - 05.2011

Bachelor - Computer Science

Nile Valley University

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Bassam Ibrahim