Summary
Overview
Work history
Education
Skills
Certification
Languages
Timeline
Generic

Bayan Aldossari

Jeddah,KSA

Summary

Experienced HR professional with focus on employee relations and talent management. Skilled in developing and implementing HR policies to enhance workplace productivity and employee satisfaction. Proven track record in handling recruitment processes, resolving conflicts, and providing comprehensive support to staff and management.

Overview

14
14
years of professional experience
1
1
Certification

Work history

Senior HR Officer

Electric House
Jeddah, Mecca Region
07.2024 - Current

- Team Leadership: Leading and managing the recruitment team to achieve recruitment goals and objectives.
- Recruitment and Talent Acquisition: Responsible for attracting, selecting, and hiring top talent to meet the organization's staffing needs.
- Onboarding: Overseeing the onboarding process for new employees to ensure a smooth transition into the company.
- Recruitment Reporting: Preparing and presenting reports on recruitment metrics, including time-to-hire, source of hire, and recruitment costs.
- Employee Turnover Analysis: Analyzing and reporting on employee turnover rates, identifying trends and areas for improvement.
- Training and Development: Responsible for identifying training needs and developing programs to enhance employee skills and knowledge.
- Compensation and Benefits: Responsible for managing salary increases and preparing reports on compensation and benefits.
- System Administration: Working on Dynamic Microsoft system to manage HR processes and data.

HR SPECIALIST

ALMAYAL COMPANY
02.2024 - 07.2024
  • HR SPECIALIST, I work in attracting talent, recruiting, conducting personal interviews, government platforms, making job offers, making contracts on the Qiwa platform, medical insurance, and transferring services, and also working on the Muqeem platform. Conducting an internal investigation and setting penalties based on the facility’s internal regulations. I worked on ERP system

EXECUTIVE SECRETARY, HR SPECIALIST

promise land EST
09.2021 - 10.2023
  • EXECUTIVE SECRETARY, HR SPECIALIST (worked in reports, Meetings, Ministry of commerce, Balady, Slamah, Banks, chamber of commerce, emails, contracts, meetings, travels, booking airlines and hotels, also I was the administrator of the departments finance, HR, Branches manager, director warehouses, social media specialist and graphic design specialist in HR worked in editing and archiving contacts, mudd, qiwa, gosi, medical insurance)

PATIENT RELATIONS SPECIALIST

promise land EST
10.2020 - 09.2021
  • PATIENT RELATIONS SPECIALIST Worked in Dealing with customer complaints, absorbing customers’ anger and compensating them. It is possible to submit daily, weekly and monthly reports to resolve complaints, communicate with patients and make a daily tour of the facility

CALL CENTER MANGER

Samaa Digital
01.2018 - 08.2020
  • CALL CENTER MANGER

CALL CENTER AGENT

SPECTRUM OF BUSINESS COMPANY
01.2017 - 01.2018
  • CALL CENTER AGENT

DATA ENTRY

INERNATIONAL MEDICAL CENTER
01.2015 - 01.2017
  • DATA ENTRY

RECEPTIONIST

AL Fouad Poly clinic
01.2013 - 01.2015
  • RECEPTIONIST

CUSTOMER SERVICE

INITIAL COMPANY
01.2012 - 01.2013
  • CUSTOMER SERVICE

Education

Diploma - IT Networking & Technical support

Bachelor - IT

Skills

  • Operating Systems Packages: Ms-Office (Ms-Word, Ms-Excel, Ms-Power Pointetc) Other Skills : Presentation skills, data entry, making calls and sending fax, Planning and scheduling appointments Call center Data entry Fax Law Presentation skills Scheduling

Certification

  • Cambridge English Test
  • Saudi labor law
  • Applications of the Saudi Labor Law in Human Resource Management
  • Customer Care service
  • Business Management
  • Professional accreditation certificate of Saudi Council Engineers

Languages

Arabic
Native
English
Advanced

Timeline

Senior HR Officer

Electric House
07.2024 - Current

HR SPECIALIST

ALMAYAL COMPANY
02.2024 - 07.2024

EXECUTIVE SECRETARY, HR SPECIALIST

promise land EST
09.2021 - 10.2023

PATIENT RELATIONS SPECIALIST

promise land EST
10.2020 - 09.2021

CALL CENTER MANGER

Samaa Digital
01.2018 - 08.2020

CALL CENTER AGENT

SPECTRUM OF BUSINESS COMPANY
01.2017 - 01.2018

DATA ENTRY

INERNATIONAL MEDICAL CENTER
01.2015 - 01.2017

RECEPTIONIST

AL Fouad Poly clinic
01.2013 - 01.2015

CUSTOMER SERVICE

INITIAL COMPANY
01.2012 - 01.2013

Bachelor - IT

Diploma - IT Networking & Technical support

Bayan Aldossari