BAYAN ALHARBI
Riyadh,Saudi Arabia
Summary
Software Developer and Data Analyst with expertise in API integration and web technologies. Proficient in enhancing conversational flows, connecting to REST/JSON APIs, and conducting user acceptance testing. Experienced in managing releases with IT teams and familiar with Cognigy.AI and engagement platforms like Sprinklr. Committed to optimizing chatbot performance and delivering effective data-driven solutions.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Software developer
Bab international Corp
Riyadh
11.2024 - Current
- Designed and optimized API-based integrations, ensuring seamless data exchange between systems.
- Built interactive, conversational-style workflows handling context and error paths to enhance customer experience.
- Conducted UAT and release coordination with IT teams, ensuring smooth deployments.
- Collaborated with designers and backend developers to deliver user-centric solutions aligned with business needs.
- Implemented innovative solutions for complex challenges, boosting process efficiency.
Data Analyst
Medina Regional Municipality
Medina
05.2023 - 12.2023
- Analyzed and monitored large datasets, improving service delivery efficiency and decision-making.
- Developed performance dashboards (Power BI, Tableau) to track KPIs and support continuous improvement.
- Collaborated with IT teams to improve data integration and system reliability.
Education
Bachelor's degree - Computer science
08.2018 - 08.2023
Data+ Research Program -
Duke University
05.2024 - 08.2024
Bioinformatics program - undefined
KAUST Academy
09.2023 - 03.2024
Full Stack program
Tuwaiq Academy
09.2024 - 12.2024
Skills
- Conversational flow design
- API integration and testing
- Customer engagement platforms
- Performance monitoring and iteration
- Full stack development
Chatbot integration skills
Software development and data
- Responsive web design
- Data analysis and visualization
- Team collaboration
- Problem-solving abilities
- Creative thinking
Communication skills
Certification
- CDMP(DAMA International)
- Data Management Bootcamp (SDAIA)
- Computer Science Specialist (SCE)
- Google Data Analytics Professional Certificate
- IBM Data Science Professional Certificate
Timeline
Software developer
Bab international Corp
11.2024 - Current
Full Stack program
Tuwaiq Academy
09.2024 - 12.2024
Data+ Research Program -
Duke University
05.2024 - 08.2024
Bioinformatics program - undefined
KAUST Academy
09.2023 - 03.2024
Data Analyst
Medina Regional Municipality
05.2023 - 12.2023
Bachelor's degree - Computer science
08.2018 - 08.2023
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