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A Chatbot Specialist with over 10 years of experience in ensuring quality, functionality and performance of AI-powered chatbot across various platforms using Kore. AI, IBM Watson, Google Dialog flow, Node.js, and Java. Well versed in IVR voice bots, Menu driven Q&A bots, Knowledge Graph implementation, NLP, backend APIs, and cloud-native configurations for enterprises in healthcare, banking, telecom, and customer support. Dedicated professional prepared to bring extensive expertise and results-oriented approach to Specialist role. Known for effectively managing tasks and supporting organizational goals through collaborative efforts and adaptive strategies.

Software developer with hands-on experience building chatbots, automation tools, trading bots, websites, and mobile applications. Strong foundation in Python, JavaScript, HTML, and Node.js, with practical experience integrating the OpenAI API for chatbot development. Known for building useful systems that improve workflow efficiency, automate repetitive tasks, and solve real-world business problems.

Highly versatile IT professional with strong expertise across Artificial Intelligence, full-stack development, systems administration, and enterprise automation. With a hybrid background as an ICT Support Engineer and Full-Stack Developer, I design, build, and maintain end-to-end digital solutions that streamline business operations and empower teams.
I specialise in AI-driven applications, including OpenAI API integrations, prompt engineering, LangChain workflows, chatbot development, LLM fine-tuning, anomaly detection, and automated model pipelines. My work combines advanced AI architecture with practical systems engineering to deliver secure, scalable, and intelligent solutions.
On the development side, I have deep experience in PHP, JavaScript, Laravel, Blade, MySQL, REST APIs, jQuery, Bootstrap, ArchitectUI, Vue, and responsive UI/UX design. I have built complete internal systems, such as a fully automated Staff Portal, a Timesheet and Job Tracking System, dynamic dashboards, ETL pipelines (SQL → Excel → Portal), and payment workflows integrating Tyro/Mastercard Hosted Checkout and Eway.
I also manage complex infrastructure environments, including GoDaddy VPS, WHM, cPanel, DNS, MultiPHP, Let’s Encrypt, Wordfence, WatchGuard firewall, server logs, cronjobs, and secure SFTP deployments. In the Microsoft ecosystem, I handle Azure AD Connect syncs, ImmutableID conflicts, Microsoft Entra ID management, Exchange Online configuration, and M365 administration across multiple warehouses.
With strong analytical, troubleshooting, and automation skills, I deliver solutions that reduce manual workload and increase operational accuracy. My background includes advanced data processing with Power Query, Excel formulas for award compliance, Google Sheets integrations, PDF generation automation, and dashboard visualisation.
Known for being highly proactive, adaptable, and fast-learning, I thrive in environments where I can combine AI innovation, technical problem solving, and full-stack engineering to build systems that deliver real business impact.

Resourceful and adaptable Software Developer with experience in full-stack web development and enterprise-level systems. Proficient in building scalable backend applications using PHP (Laravel) and Python (Flask), with strong knowledge in database architecture, API integration, DevOps workflows, and SAP CRM systems. Demonstrates a passion for clean code, collaboration, and continuous learning.

BAYAN ALHARBI

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Software developer

Data Analyst

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Bachelor's degree - Computer science

Data+ Research Program -

Bioinformatics program - undefined

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Software developer

Full Stack program

Data+ Research Program -

Bioinformatics program - undefined

Data Analyst

Bachelor's degree - Computer science

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