Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Ahmad Jamal Khalid

Ahmad Jamal Khalid

Mechatronics Engineer
Riyadh

Summary

Deligant Account Manager with excellent client oversight, issue resolution, and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.

Overview

7
7
years of professional experience
5
5
years of post-secondary education
2
2
Languages

Work History

Account Manager

Dayim Equipment Rental Company
09.2024 - Current
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Negotiated contract terms with clients, securing favorable agreements for both parties.
  • Collaborated with sales team to identify potential upsell opportunities and expand client base.

Operations Manager

Ali Baba Logistics Comany (CAINIAO)
06.2024 - 08.2024
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Facilitated smooth collaboration between departments through clear communication channels.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.

Project Manager

Milli Production Co
02.2024 - 05.2024
  • Oversee to the ongoing projects daily as per the priority Inspected cleanliness of common areas and offices.
  • Coordinate with the project managers, the execution team at site needs and challenges, and ensuring adequate coverage.
  • Maintain and adhere to departmental budget.
  • Track and monitors project progress, adhering to prearranged standards.
  • Prepare and review all projects reports before submitting to management.
  • Prepare and submits daily progress reports for the running projects with photos.
  • Follow up with the issues and problems that face the projects team and feedback the management with the required reports.
  • Decisions making at sites and responsibility for the work progress at site and feedback the management with reports.
  • Follow up with the outsource factories that fabricate our work for our client, prepare and submit the daily reports for the work progress for those factories.

Site Manager

Havas Paris Co
08.2022 - 12.2023
  • Coordinated site investigations, documented issues, and escalated to executive teams.
  • Inspected cleanliness of common areas and offices.
  • Created weekly and monthly reports and presentations for management team.
  • Oversaw all daily office operations and equipment maintenance.
  • Maintained records and logs of work performed and materials and equipment used.
  • Managed site development with assistance from civil engineers and complied with city and county ordinances.
  • Coordinated with local building inspectors to verify compliance with all building codes and regulations.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Managed senior-level personnel working in marketing and sales capacities. Developed detailed plans based on broad guidance and direction.

Sales Engineer

Elixir Company
03.2022 - 07.2022
  • Supporting Sales Executive with solutions.
  • Partnering with sales executives to plan, prepare and execute strategic deals in complex sales cycles.
  • Successfully match customer requirements to proposed solutions.
  • Create and deliver powerful presentations and demos for clients.
  • Manage all technical aspects based on client's requirements.
  • Gaining new clients by hitting the market.
  • Following up with existing and new clients / Vendors.
  • Creating and releasing quotations, Delivery notes and Invoices.
  • Following up with suppliers and vendors to ensure quality and stick availability.
  • Ability to forge strong, long-lasting relationships with stake holders. Excellent written and verbal communication skills.

Sales Engineer Assistant

Tara East Trading Est.
12.2018 - 01.2021
  • Getting new clients for the establishment.
  • Present in the shop for customer service and needs.
  • Buying materials from vendors and suppliers.
  • Communicating with clients about special requirements.
  • Problem solving according to customer needs Creating Quotations, Delivery notes, Invoices and releasing purchase orders for vendors.

Education

Bachelor of Science - Mechatronics Engineer

University of Technology Bahrain
Manama, Bahrain
09.2016 - 04.2021

Skills

  • Project Management
  • Account management
  • Relationship building
  • Sales
  • Presentation Skills
  • Business development

Personal Information

  • Nationality: Jordanian
  • Driving License: Saudi Driving License

Timeline

Account Manager

Dayim Equipment Rental Company
09.2024 - Current

Operations Manager

Ali Baba Logistics Comany (CAINIAO)
06.2024 - 08.2024

Project Manager

Milli Production Co
02.2024 - 05.2024

Site Manager

Havas Paris Co
08.2022 - 12.2023

Sales Engineer

Elixir Company
03.2022 - 07.2022

Sales Engineer Assistant

Tara East Trading Est.
12.2018 - 01.2021

Bachelor of Science - Mechatronics Engineer

University of Technology Bahrain
09.2016 - 04.2021

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Ahmad Jamal KhalidMechatronics Engineer