Badour Alrazqan

March 2019, Processing as Team Member:

• Sending daily reports and follow up to track down materials through SAP system in 3 different Saudi Aramco plans.
• Sharing weekly detailed reports to warehouse team in Saudi Aramco.
• Sending escalation for pending items twice week.
• Handling claim against warehouses and carrier.

2021 - 2022 , Processing as SME " Subject Matter Expert" :

• Training new joiners.
• Quality check for team members.
• Creating manuals & Process Map and creating action plans.

2022 - 2024, Processing as Team Lead:

• Handling monthly and quarterly deliverables for audit purpose.
• Sharing quarterly QBR reports to client.
• Arranging meetings with client in weekly & quarterly basis on progress of process.
• Ensure team are compliant with required courses giving by TCS, weekly and monthly meeting with team and discuss on their performance process.
• Working closely with client to improve process. operations and suggesting areas of improvements.
• Handling collaboration quality check with client.

2024 – Present Processing as Supplier Relations Specialist:

• Manage full supplier coordination cycle: from purchase order issuance and delivery follow-up to service/material acceptance and payment release.
• Serve as primary liaison between internal departments (Warehouse, Finance, Business Units) and suppliers to ensure timely delivery of goods and services.
• Follow up with Finance and Accounts Payable teams to ensure prompt payment release in line with agreed terms and contractual obligations.
• Build and maintain strong, long-term relationships with key and strategic suppliers, contributing to continuous improvement and risk mitigation efforts.
• Maintain and update detailed tracking reports for open PRs (Purchase Requisitions), newly issued POs (Purchase Orders), pending deliveries, and unpaid invoices to support full visibility and proactive management.
• Regularly review and escalate delayed or disputed invoices with internal stakeholders and suppliers to prevent workflow disruptions and maintain supplier trust.