Microsoft Excel
Hi, I’m
Bdour Alghamdi
Business Analytics
Makkah,Saudi Arabia
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt
Summary
Having a good knowledge and understanding of modern technology computer-savvy, Team spirited with effective communication, skilled in building relationships and successful analyzing technique and current packages in order to propose updates and correct problems, multitasking and planning abilities.
Overview
2
years of post-secondary education
3
Certificates
2
Languages
Work History
Al khaleej training Makkah, Saudi Arabia
Marketing Intern
01.2020 - 03.2020
Job overview
- Convince customer to join services of institute
- Collaborated with team members to help expand marketing channels.
- Managed over 50 customer calls per day.
- Communicate effectively with old customers to attract them back
- Go to charitable and educational centers to introduce institute's products.
Alrajhi bankMakkah, Saudi Arabia
Customer Services Intern
05.2017 - 08.2017
Job overview
- Provide feedback on customer service process.
- Submit about 25 customer satisfaction survey reports.
- Respond promptly to customer inquiries.
- Maintaining positive approach to customers and showing professionalism in dealing with their problems.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs.
- Actively listened to customers' requests, confirming full understanding before addressing concerns
Education
Misk Academic - Udacity Riyadh, 01
Nanodegree of Business Analytics
10.2020 - 12.2020
Um Alqura University Makkah, Saudi Arabia
Bachelor of from Economics
01.2016 - 05.2018
Skills
Analyzing Data
Self-learning
Data entry
Communication Skills
Critical Thinking
Software
SQL
Oracle
Tableau
Certification
Certified [Customer service], [Alkhaleej training] - [2 months]
Courses
- Fintech Summer Sessions.
- How to promote your project.
- Systems design & analysis.
- Archiving digitization techniques.
- Individual Banking Basics (sabb academy).
- Principles of accounting.
(General - Accounting Cycle - Financial Statements). - Oracle financial systems (ERP).
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Certified [Individual banking basic's], [Saab academy]
10-2022
[Business analytics], [Udacity] - [3 months]
02-2021
Misk Academic - Udacity
Nanodegree of Business Analytics
10.2020 - 12.2020
Certified [Customer service], [Alkhaleej training] - [2 months]
02-2020
Marketing Intern
Al khaleej training
01.2020 - 03.2020
Customer Services Intern
Alrajhi bank
05.2017 - 08.2017
Um Alqura University
Bachelor of from Economics
01.2016 - 05.2018