Bedour Yousif Basalamah
Abha,Abha Aljadedah
Summary
- Experienced Healthcare Management Lecturer with over 2 years of academic and teaching expertise
- Certifications:
Lean Six Sigma Green Belt
Lean Six Sigma Black Belt - Current Training & Certifications:
Pursuing CPHQ certification
Enrolled in PMP training
Pursuing ISO 9001:2015 Lead Auditor certification - Key Competencies:
Risk Management
Strategic Management
Total Quality Management (TQM)
Quality Assurance and Accreditation Standards
Statistical Analysis Tools
Research and Data Interpretation - Professional Strengths:
Passionate about improving operational performance through evidence-based strategies
Strong leadership and communication skills
Collaborative and goal-oriented approach - Career Objective:
Seeking a challenging role in Quality Management or Risk Management to contribute to service excellence and operational development
Overview
12
12
years of professional experience
4037
4037
years of post-secondary education
1
1
Certification
Work history
Lecturer- Health Management Program
Batterjee Medical College for Science &Technology
Khamis Mushait, 'Asir Region
08.2023 - Current
- Teaching undergraduate students in the field of Health Management
- Delivered a variety of core courses, encouraging critical thinking through challenging assignments and class discussions.
- Actively engaged in faculty training sessions to enhance teaching effectiveness and instructional skills
- Program Coordinator: Managed administrative tasks related to the Health Management Program.
- Quality Coordinator: Developed comprehensive program-level documentation for all quality-related activities, ensuring transparency, consistency, and traceability.
- Institutional/ Program Committees Membership
- Academic advisor: Monitored students' academic progress, ensuring early detection of potential issues. Fostered a supportive learning environment to students experiencing difficulties.
- Taught Courses:
- Healthcare Ethics and Professionalism
- Risk and Crisis management in Healthcare
- Business Communication Skills in healthcare
- Healthcare system, Strategic Management in Healthcare
- Public Health
- Total Quality Management in Healthcare
- Introduction to Healthcare.
- Quality and Patient Safety
- Healthcare Organization Management
- Digital Health
- Taught Professional Diploma in Electrocardiography (ECG) Technician Program, accredited by the Saudi Commission for Health Specialties.
Human Resources Intern
Directorate General of Health Affairs in Asir
Abha, Saudi Arabia
09.2022 - 11.2023
Collaborated closely with HR professionals and other departments to support the human resources function. Responsible for various tasks related to HR management, including administrative support, coordination, and process improvement.
Laboratory Technician
Abha Private International Hospital
Abha, 'Asir Region
11.2020 - 09.2021
PCR Laboratory
- Performed COVID-19 diagnostic tests with attention to accuracy and safety protocols.
- Ensured proper specimen collection, labeling, and timely reporting of results.
Blood Bank
- Responsible for the collection, processing, and storage of blood donations.
- Implemented quality control measures to ensure testing accuracy, blood compatibility, and proper storage conditions.
Clinical Chemistry Laboratory
- Conducted tests on blood, urine, and other bodily fluids to analyze chemical components and assist in diagnosis.
- Maintained quality standards and followed strict laboratory protocols.
Haematology Laboratory
- Performed diagnostic tests related to blood cells, including those for anaemia, leukaemia, and clotting disorders.
- Interpreted results in accordance with standard clinical guidelines.
Microbiology Laboratory
- Identified pathogens (bacteria, viruses, fungi, and parasites) through culture, staining, and biochemical methods.
- Ensured proper specimen collection, processing, and storage to maintain accuracy of results.
General Laboratory Responsibilities
- Documented and reported test results promptly and accurately.
- Performed regular maintenance and calibration of laboratory equipment to ensure reliability and compliance with safety standards.
Laboratory Technician Intern
Aseer Central Hospital
Abha, Saudi Arabia
12.2019 - 03.2020
- Worked across multiple laboratory departments—including Chemistry, Hematology, Microbiology, Blood Bank, and Serology—to support comprehensive diagnostic and testing services. Collaborated with senior technicians to ensure efficient and accurate laboratory operations.
Laboratory Technician
Bugshan Hospital
Jeddah, Mecca Region
05.2015 - 07.2015
- Blood Extraction
- Chemistry lab
- Haematology lab
Laboratory Technician Intern
King Fahd General Hospital
Jeddah
11.2013 - 11.2024
Completed internship across various laboratory departments, including Immunology, Tissue Typing, PCR, Microbiology, Biochemistry, Parasitology, Histology, Virology, Hematology, and Blood Bank.
Education
Master's degree - Healthcare Administration
Saudi Electronic University
Jeddah January 2021 - 02.2023
Bachelor of Science - Biochemistry
King Abdulaziz University
Jeddah August 2008 - 06.2013
Skills
- Microsoft Office proficiency
- Research expertise
- Team collaboration
- Effective communication
- Problem-solving strategies
- Adaptability and resilience
- Organizational efficiency
- Data analysis and interpretation
- Leadership capabilities
Certification
- Certified Lean Six Sigma Green Belt @2025
- Certified Lean Six Sigma Black Belt @2025
- Certificate of attending Key Performance Indicators workshop @2025
- Certificate in Digital Transformation of the Public Health System and Enhancement of Healthcare @2024
• Certificate in completing the Preparatory course for the CPHQ Exam @2024
• Certificate in Quality Leadership and Integration @2024
• Certificate in Health Care Quality Basic @2024
• Certificate in regulatory and Accreditation @2024
• Certificate in Quality Review and Accountability @2024
• Certificate in Patient Safety @2024
• Certificate in Patient safety Tools @2024
• Certificate in Performing Improvement in Healthcare @2024
• Certificate in Performing Improvement Tools @2024
• Certificate in Health Data Analysis @2024
• Certificate in Information Management @2024
• Certificate in Population Health and Transition @2024
• Certificate of attending the Virtual Digital Health Conference from King Faisal Specialist Hospital and Research Center (KFSH&RC) @2023
• Certificate of attending the Second International Conference on Teacher and Good Education at King Khalid University @2023
• Certificate of attending a workshop on using visual thinking strategies to achieve quality learning at King Khalid University @2023
• Certificate of attending a workshop on a case study (research design in the educational field) at King Khalid University @2023
• Diploma in Outcome-based Education and Academic Quality Assurance @2023
• Certificate in Human Resources Administration from the Human Resources Department at the Directorate General of Health Affairs in Aseer Region (Completed 2 months training) @2022
• Certificate in attending PMP workshop @2020
• PLS @2021
• Certificate in Training on computer skills in office work @2020
• Certificate in Cybersecurity @2020
• Certificate in Health Economic and Policy Considerations in The Era of Covid-19 @2020
• Certificate in Basic Infection Control/Covid-19 @2020
• Certificate of attending Aseer Health the 3rd Conference @2019
• Certificate in Course of Building Capacity in Medical Research @2019
• Certificate in Aseer Course or Health Care Management Meeting @2019
• Certificate in New Technology and Advancements in Histopathology @2019
• Certificate in English Course, Intensive English program from EC London Institution @2018
- Certification in English Proficiency Diploma at Worcester State University, Worcester MA @2017
• Certificate in GRE Course from Kaplan Institution in Boston, MA @2017
• Certificate in Professional Classifications and Registration Record as a Laboratory Technician from the Saudi Commission for Health Specialties @2015
• Certificate in Digital Technology and Its Impact on Business @2013
• Certificate in Priorities Administration @2013
• Certificate in Skills To Deal With Customer Complaints @2013
• Certificate in Ethics @2013
Timeline
Lecturer- Health Management Program
Batterjee Medical College for Science &Technology
08.2023 - Current
Human Resources Intern
Directorate General of Health Affairs in Asir
09.2022 - 11.2023
Laboratory Technician
Abha Private International Hospital
11.2020 - 09.2021
Laboratory Technician Intern
Aseer Central Hospital
12.2019 - 03.2020
Laboratory Technician
Bugshan Hospital
05.2015 - 07.2015
Laboratory Technician Intern
King Fahd General Hospital
11.2013 - 11.2024
Master's degree - Healthcare Administration
Saudi Electronic University
January 2021 - 02.2023
Bachelor of Science - Biochemistry
King Abdulaziz University
August 2008 - 06.2013
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