Bianca Miller
FERRYDEN PARK
Summary
Healthcare professional with extensive experience in senior care coordination and track record of improving patient care and operational efficiency. Known for strong team collaboration and reliability, adapting seamlessly to changing needs. Proficient in care planning, patient advocacy, and resource management, valued for compassionate and results-driven approach.
Overview
2020
2020
years of professional experience
Work History
Senior Care Coordinator
Adelaide Quality Care
- Managed complex cases involving multiple stakeholders, ensuring all parties were informed of relevant updates or changes in the plan of care
- Contributed to the development of departmental policies and procedures, establishing best practices in senior care coordination.
- Advocated for clients'' rights within the healthcare system, ensuring they received appropriate levels of attention from relevant professionals during their journey through different stages of age progression.
- Mentored junior care coordinators, promoting professional growth among team members.
- Maintained detailed records of patient progress, facilitating accurate reporting and efficient information sharing within the team.
- Improved patient outcomes by closely monitoring the implementation of individualized care plans.
- Established strong relationships with patients and families, fostering trust and open communication regarding their care needs.
Home Support Worker
Resthaven Marion
10.2017 - 12.2019
- Provided emotional support and companionship to patients, improving overall well-being.
- Monitored patients for changes in condition, promptly reporting any concerns to healthcare providers.
- Utilized blood pressure monitors to regularly check and record vital signs for consumers
- Operated electronic lifting devices to safely transfer patients with mobility issues.
- Developed trusting relationships with clients, establishing rapport and open communication.
- Enhanced client comfort by providing personal care services such as bathing, grooming, and dressing.
- Assisted disabled clients to support independence and well-being.
- Assisted clients with mobility issues, ensuring safe transfers and ambulation around the home.
- Managed household tasks such as cleaning, laundry, meal preparation, and grocery shopping to maintain a clean and organized living environment for clients.
- Improved independence and quality of life for clients through assistance with daily living tasks.
Carer
Client Based
02.2015 - 11.2017
- Prepared and served meals according to dietary requirements.
- Assisted patients with daily living activities, promoting independence and dignity.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Used adaptive equipment like lifts walkers wheelchairs safely efficiently improving accessibility mobility independence.
- Improved patient well-being by providing compassionate and attentive care
- Developed recreational activities tailored to individual interests, enhancing overall quality of life for clients in care settings or at home environments.
- Transported patients to appointments and social activities, ensuring punctual arrival and a comfortable experience en route.
- Remained alert to problems or health issues of clients and competently responded.
- Responded to patient emergencies promptly, initiating appropriate action and notifying relevant professionals when necessary.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Managed nutritional needs of patients by preparing meals, monitoring food intake, and adjusting diets as necessary.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Uniform Shop Manager
Loxton Lutheran School
04.2012 - 05.2017
- Conducted regular audits for accurate stock levels, minimizing overstock and shortage
- Provided customer care
- Point of sale of uniforms
Health Services Assistant
SA Health
02.2015 - 05.2015
- Contributed to a safer healthcare environment by maintaining a clean and organized work area.
- Contributed to a positive work environment by consistently demonstrating professionalism and a commitment to teamwork.
- Organised afternoon tea and provided delivery service to residents
- Ensured meals were collected from the kitchen in a timely manner. Served to residents. Assisting those who required help
- Provided laundry and kitchen duties
- Assisted the main kitchen with meal production when required
Patient Care Assistant
CPE Health
02.2003 - 12.2003
- Assisted patients with mobility exercises, enhancing physical strength and reducing fall risk.
- Supported patients with daily living activities, fostering independence and improving quality of life.
- Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
- Demonstrated strong teamwork skills by collaborating effectively with colleagues and other healthcare professionals to achieve optimal patient outcomes.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced patient comfort by providing compassionate and attentive care.
- Aided in the prevention of bedsores through regular repositioning of patients according to care plans.
- Supported patient mobility needs with correct assistive devices and proper body mechanics to prevent injuries.
- Participated in ongoing training opportunities to stay current on best practices within the field of patient care.
Education
Certificate III Individual Support - Aged And Disability
Actus
Adelaide, SA11.2019
Certificate III Health Services - Health And Hospital
Success Fast Track
Perth, WA04.2004
Certificate III - Business Administration
Phoenix Business College
Perth, WA05.2002
Skills
- Care planning
- Medication management
- Healthcare regulations
- Home care coordination
- Teamwork and collaboration
- Customer service
- Attention to detail
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Patient safety
- Food safety awareness
Timeline
Home Support Worker
Resthaven Marion
10.2017 - 12.2019
Carer
Client Based
02.2015 - 11.2017
Health Services Assistant
SA Health
02.2015 - 05.2015
Uniform Shop Manager
Loxton Lutheran School
04.2012 - 05.2017
Patient Care Assistant
CPE Health
02.2003 - 12.2003
Senior Care Coordinator
Adelaide Quality Care
Certificate III Individual Support - Aged And Disability
Actus
Certificate III Health Services - Health And Hospital
Success Fast Track
Certificate III - Business Administration
Phoenix Business College
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