Summary
Overview
Work History
Education
Skills
Websites
Personal Information
Certification
References
Timeline
Hi, I’m

Bilal Ahmed

Dammam
Bilal Ahmed

Summary

  • Electronics engineer with a background in quality inspection and Quality assurance, specializing in switchgears. Proven ability to ensure the adherence of products to rigorous quality standards through comprehensive testing and inspection procedures. Skilled in driving continuous improvement initiatives to enhance product quality and efficiency. Strong analytical and problem-solving skills, complemented by effective communication abilities and a collaborative approach. Experienced in compliance with industry regulations and standards, with a focus on delivering superior quality switchgear products to meet customer expectations.
  • I am flexible, reliable and possess excellent time keeping skills. I am an enthusiastic, self-motivated,
    reliable, responsible and hard working person. I am a mature team worker and adaptable to all
    challenging situations. I am able to work well both in a team environment as well as using own initiative.

Overview

7
years of professional experience
1
Certification

Work History

LUCY SWITCHGEAR ARABIA LTD.
Dammam

QUALITY CONTROL INSPECTOR
09.2023 - Current

Job overview

  • Conduct Electrical testing of switchgear units in accordance with industry standards.
  • Perform testing of products according to the Quality Control Instructions (QCI).
  • Conduct stage inspections during the assembly process.
  • Inspect units for compliance with Bill of Materials (BOM), promptly notifying engineers and production supervisors of any discrepancies.
  • Maintain a log of tested and inspected products.
  • Collaborate with team members to identify and implement continuous improvement initiatives.
  • Ensure that test equipment in the calibration matrix is properly identified and and is checked for calibration before use.
  • Ensure the output of products meets the planned production targets.
  • Completing birth certificates and making sure accurate completion and signing of certificates by testing and manufacturing personnel.
  • Properly handle and regularly clean test equipment.
  • Inspected products for defects and conformance to customer specifications using precision measuring instruments.
  • Performed first article inspection on incoming raw materials.
  • Conducted root cause analysis investigations when issues arose with production processes or end-products.
  • Maintained records of all nonconforming products and completed corrective actions as required.
  • Identified areas for improvement in existing processes, procedures, and equipment.
  • Provided technical support to other departments regarding quality related topics and initiatives.
  • Tested finished goods prior to shipment according to established protocols.
  • Communicated effectively with management regarding progress toward meeting quality objectives.
  • Wrote detailed reports outlining performance, quality and defect rates.

CARECLOUD, INC. (US BASED IT COMPANY)
Rawalpindi

TEAM LEAD QUALITY ASSURANCE
01.2023 - 06.2023

Job overview

  • Monitor and manage all aspects of department projects
  • Supervise and manage personnel
  • Maintains appropriate files, documents, and reports that are associated with quality assurance
  • Participates in the development and implementation of long-range business plans
  • Responsible for the development and management of the quality assurance program
  • Develop, maintain, and periodically update written policy and procedure
  • Responds to client issues related to the quality of service or any other service issues
  • Developing quality standards in the NASD services
  • Preparing and implementing quality assurance policies and procedures
  • Performing routine inspections and quality tests
  • Identifying and resolving workflow issues
  • Ensure that standards and safety regulations are observed
  • Address and discuss issues and proposed solutions with concerned members
  • Make recommendations for improvement
  • Protect assets from unauthorized access, disclosure, modification, destruction, or interference.
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Monitored team performance against targets, taking corrective action where necessary.
  • Collaborated with other departments to develop effective solutions that meet customer needs.
  • Monitored team progress and enforced deadlines.
  • Reviewed completed work to verify consistency, quality and conformance.

CARECLOUD INC, (US BASED IT COMPANY)
Rawalpindi

ENROLLMENT LEAD PROFESIONAL SERVICES
01.2022 - 01.2023

Job overview

  • Identify and analyze business improvement opportunities
  • Support offshore or vendor driven process innovations and migrations
  • Support trading partner relationships via effective communication
  • Payer library management
  • Support VIP client enrollments pre and post Go Live
  • Provide analysis, reporting and relevant communications
  • Proactively identify client accounts for further EDI / ERA enrollment optimization
  • Skillfully developed departmental goals, objectives, and standards of performance, and procedures
  • Recruited, hired, trained and coached on average of 4 or more new employees per year.

CARECLOUD, INC.
Rawalpindi

SENIOR ENROLLMENT COORDINATOR
11.2021 - 01.2022

Job overview

  • Leads, coordinates, and monitors the review and analysis of practitioner applications and accompanying documents, ensuring applicant eligibility
  • Identify and understand problems through forecasting, gap analysis, quantitative reporting, research, and statistical analysis
  • Conducts thorough background investigation, research, and primary source verification of all components of the application file
  • Identify issues that require additional investigation and evaluation, validates discrepancies, and ensures appropriate follow-up
  • Prepares credentials to file for completion and presentation, processes requests for privileges, ensuring compliance with criteria outlined in clinical privilege descriptions
  • Monitor and provide weekly/monthly report to an immediate supervisor about the performance of members
  • Identify backlog and un-resolved issues with appropriate action to be taken on them
  • Get in touch with clients and insurance representatives in order to resolve the conflict and issue
  • Respond to client queries within the same day and make sure no complaints are marked about work
  • Performs miscellaneous job-related duties as assigned
  • Protect assets from unauthorized access, disclosure, modification, destruction or interference.

CARECLOUD, INC. (FORMALLY MEDICAL TRANSCRIPTION BILLING CORP.)
Rawalpindi

ENROLLMENT COORDINATOR
02.2019 - 11.2021

Job overview

  • Worked in the Enrollment department with the following responsibilities
  • Meeting calls with Provider / offshore representative
  • Maintaining a good percentage of ERA's (835)
  • Electronic data interchange (EDI 837) through MTBC direct setup / multiple clearinghouses like EMDEON, Office Ally, Availity, Payspan, Trizetto, Instamed, SDS, and others as per desired insurance / acquisition / Provider demand
  • Electronic Remittance Advice (ERA 835) setup for multiple payers for providers of different acquisitions and other practices of MTBC
  • Electronic Fund Transfer (EFT) through different portals CAQH Enroll Hub, Optum, Navinet, PNC, RedCard, Payspan, Availity, Instamed, Cigna Portal, etc
  • Resolving Claims issues like rejections from the payer.

Center For Quality Testing & Certification, NIE
Islamabad

Quality Test Engineer
07.2017 - 02.2019

Job overview

  • Performed complex calibrations on a variety of instruments, including digital oscilloscopes, multimeters and power supplies.
  • Developed calibration procedures for all types of test equipment in accordance with ISO and IEC 17025 standards.
  • Verified the accuracy of instrument readings by conducting comparative tests against known standards.
  • Provided technical support for customers regarding the use, care and maintenance of instruments used for metrology purposes.
  • Used specialized tools to take precise measurements of various aspects of samples.
  • Performed inspections of electrical systems and components to ensure compliance with applicable codes and standards.
  • Inspected wiring installations for proper grounding, overcurrent protection, continuity of circuits, polarity, size of conductors, insulation resistance values.
  • Conducted periodic tests on circuit breakers, relays, transformers, switchgear assemblies, panel boards and other electrical equipment for proper operation.
  • Tested completed installations using specialized test instruments such as multimeters and meggers.

Education

IQRA UNIVERSITY
Islamabad

Bachelor of Engineering from Electrical, Electronics and Communications Engineering
03.2016

Fazaia Inter College Jinnah Camp

INTERMEDIATE from Physics, Mathematics, Chemistry
01.2011

Fazaia Degree College Faisal

MATRICULATION from Mathematics, Biology, Chemistry, Physics
01.2009

Skills

  • Microsoft Office (Outlook, Excel, Word, PowerPoint)
  • Remote working tools (Slack, Teams, Zoom, Meet, Discord)
  • Salesforce
  • Google Suite (Doc, Slides, Form, Sheet, Drive)
  • Industrial Automation(PLC & SCADA)
  • Familiar with S7-200, 300, 400, and 1200 PLCs HMI & SCADA Software's
  • Familiar with Siemens Simatic S7 Engineering Software
  • Electrical testing of switchgear
  • Quality Control Testing
  • In-Process Inspection
  • First-Article Inspection
  • Finished Product Inspection
  • Inspection Reports
  • Test Equipment Calibration
  • Quality Management
  • Excellent written and verbal communication skills
  • Self starter
  • Ability to prioritize tasks and manage time efficiently
  • Computer Skills: Assembling And Installation, Typing, EDP, MS-Windows, MS-Word, MS- Excel, Internet, Familiar with basic IT skills, Software's Installation, Operating Systems

Personal Information

  • Date of Birth: 01/14/1993
  • Gender: Male
  • Nationality: Pakistani

Certification

  • Registered Engineer (Pakistan Engineering Council)
  • Certification in Industrial Automation (PLC & SCADA)

References

References available upon request.

Timeline

QUALITY CONTROL INSPECTOR

LUCY SWITCHGEAR ARABIA LTD.
09.2023 - Current

TEAM LEAD QUALITY ASSURANCE

CARECLOUD, INC. (US BASED IT COMPANY)
01.2023 - 06.2023

ENROLLMENT LEAD PROFESIONAL SERVICES

CARECLOUD INC, (US BASED IT COMPANY)
01.2022 - 01.2023

SENIOR ENROLLMENT COORDINATOR

CARECLOUD, INC.
11.2021 - 01.2022

ENROLLMENT COORDINATOR

CARECLOUD, INC. (FORMALLY MEDICAL TRANSCRIPTION BILLING CORP.)
02.2019 - 11.2021

Quality Test Engineer

Center For Quality Testing & Certification, NIE
07.2017 - 02.2019

IQRA UNIVERSITY

Bachelor of Engineering from Electrical, Electronics and Communications Engineering

Fazaia Inter College Jinnah Camp

INTERMEDIATE from Physics, Mathematics, Chemistry

Fazaia Degree College Faisal

MATRICULATION from Mathematics, Biology, Chemistry, Physics

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Bilal Ahmed