Bilal Alrafati

Lead and Guide a team of Product Owners, Sales, channel sales, partners leads, and presales through the new digital solutions and product Portfolio and Growth strategy to execution. Client facing with exceptional communication skills to liaise with non-tech stakeholders alongside the tech development team. Increased shortlisting by 35%, optimized cost of sales by 65%, and increased market size by 25%. Aligned with cross functional teams across Growing markets, global practices, and partners ensuring aligned growth execution strategy

• As the leader in solutioning, I have the responsibility of overseeing the end-to-end portfolio life cycle capabilities, Proof of Value, and Value Propositions
• My role is integral in guaranteeing not only the development of winning solutions but also excellence in bidding process, aligning with Atos portfolio standards, sales targets, regional operational objectives, and client-specific goals
• This multifaceted role positions me as a significant contributor across all organizational functions.
• Proven ability to develop and implement creative solutions to complex problems. Self-motivated, with a strong sense of personal responsibility. Resolved problems, improved operations and provided exceptional service.
• Worked flexible hours across night, weekend, and holiday shifts. Organized and detail-oriented with a strong work ethic. Worked effectively in fast-paced environments.
• Exercised leadership capabilities by successfully motivating and inspiring others. Strengthened communication skills through regular interactions with others.
• Applied effective time management techniques to meet tight deadlines.

Consult with PE, VC, AI, and financial ICT technology consulting firms. Provide market & trends analysis and roadmaps. Provide cost benefit analysis and projections. Analyze company profiles and capabilities within the ICT industries, in terms of acquisition to profitability roadmaps. Build RoI and transformation plans to achieve target EBITDA set by PE. Act as Lead strategy officer building road maps to successful M&A and organizational structure, Act as board member advisor

• PE consulting and partnership. Freelance consulting & Advisory work as part of a of SME team to analyze EBITDA, PnL, evaluations, Transformation, and growth planning for would be acquisitions
• Analysis Across portfolio of services and products vs Market positioning and growth probabilities.
• Created and presented real-time reports on current market conditions to PEs. Create acquisition strategy and growth executable plans
• Conducted end-to-end market research processes through primary and secondary data bases such as NACS.
• Collected and analyzed data on customer demographics, preferences, needs and buying habits to identify potential markets and factors affecting product demand.
• Prepared reports of findings by illustrating data graphically and translating complex findings into written text.

Newly created organization focused on the SME health ICT operations optimization. Reporting to founders, to design and build ICT health services portfolio and presale process covering infrastructure, Clinical record management, Patients record management, Revenue Cycle Management solutions, storage, and mobility/DWP. Within 9 months, grew the client base from 2 to 9, and grew the services from Infra management to SW, Communications and Network, in addition to entrant into the RLCM.

• Partnered with cloud/open-source solutions providers (RCM, PRM, CXRM, ERM – EPIC, Virtual BPX, and other cloud solutions)
• Prioritized initiatives to increase success rates of strategic projects.
• Evaluated current processes to develop improvement plans.
• Conducted thorough reviews of operations to devise and deploy improvement strategies.

• Du undergoing $1B transformation program, seeking to TCO based IT sourcing strategy to align with Board, and CxO
• A 6-month contract Build related IT sourcing strategy, vendor management, procurement, and negotiation strategy, align Digital Transform program
• Reporting to Head of Procurement and liaising with Senior management
• Legal, Operations, BT-PMO and EA teams to build an IT sourcing strategy that aligns with Business vision, EA vision, Operations, budget and TCO
• Achieved $40M-30% budget savings, Managed and optimized the selection process.

• Although performing solidly, company had little to no growth in the region and was stagnating in terms of new customer acquisition
• Brought on board to position company for highly desirable $1B deal and to develop and execute strategies for solution sales, growth, C-level relations, and to expand AI-based partners solutions sales Work under CTO products roadmap, architecture, technology selection, and marketing initiatives
• Work directly with regional GM Leading /Presale/sales/bidding, customer relation, P&L, consulting, and solution delivery
• A cutting-edge ICT portfolio of B/OSS, and SDN/NFV
• Oversee MEA solution sales, P&L and drive E2E business/market development for enterprise
• Collaborate with CXOs and x-functional to define needs and propose
• Forge outstanding relations across entire value chain to ensure winning solutions and deal management.
• Increased company growth through collaboration with sales and marketing departments.
• Identified opportunities to improve business process flows and productivity.
• Evaluated product development strategies and prepared alternative approaches to goal achievement.
• Used market insights to capitalize on key business opportunities for new advantageous partnerships.
• Collaborated with senior management to develop strategic initiatives and long term goals.
• Fostered new business through participation in trade shows and initiating communications with prospective clients via phone and email .
• Increased sales $[Amount]through aggressive sales program overhaul, market campaigns, and new product launches.
• Directed market expansions to propel business forward, meet changing customer needs.

• Following Huawei’s acquisition of ITS, selected by leadership to align ITS M&A
• Led the M&A integration of ITS into Huawei’s products and services portfolio and talent
• Continuous effort to enhance proposal operations, customer relation, and project success rate, served as internal advisor for restructuring and optimizing L2C process, consulting operations, and risk management across sales and projects
• Enhancing client relations positioning Company as a primary systems integrator.

• Hired by GM to help achieve vision for significant growth
• Charged with aligning the solution sales and sales teams and processes, enhancing the P&L, creating services excellency by optimizing enterprise processes, delivering sustainable income by penetrating new markets and aligning products and services with a customer-centric strategy, while creating a career path.

• Recruited to help evolve key business functions, systems, and process to support mobile xG evolution
• Created a best-practice culture delivering continuous improvements in quality and efficiency
• Expanded team capabilities and knowledge base, while leading system redesigns delivering significant improvements in performance.