Bilal Raza
Administrative Professional
Khobar,04
Summary
Dynamic Bodyshop Supervisor with proven leadership at GCC - Olayan, enhancing team productivity through effective workflows and strategic planning. Expert in budget control and financial planning, I implemented cost-saving measures that significantly reduced operational expenses while fostering collaboration and communication among diverse teams.
Overview
16
16
years of professional experience
2
2
years of post-secondary education
13
13
Certifications
3
3
Languages
Work History
Bodyshop Supervisor
General Contracting Company - Olayan
02.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Establish workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customers & Insurance Companies satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Implemented cost-saving measures, significantly reducing operational expenses.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
Bodyshop Controller
Zahid Tractor & Heavy Machinery Ltd. (Body Shop)
08.2015 - 02.2022
- Establish workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Manage CRM database, including updates and report generation.
- Using IBM AS400, HCL Data base, SAP, Infor Smart Office to prepare various Administrative Documentation, including Work flow sheets, Operational reports, Maintenance requests, Job cards & Technician time postings.
- Assign tasks and directed team of +20 staff, including Body shop Technicians, Denters, Painters and Mechanics, etc.
- Formulate strategic plans and supported tactical initiatives to execute cost-savings deliverables.
- Mitigate Risk by implementing internal controls and safeguards for revenues and expenditures.
- Oversee office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Manage outstanding balance amounts by evaluating reports and determining collection statuses.
- Calculate Staff incentive based on established parameters and disbursed Monthly payments.
- Complete Year-End Close Processes with Management through effective administrative functions and regular financial transactions.
- Work with 5-6 executives to create annual budget and track actual expenses against projected expenses.
- Complete employee employment verifications and unemployment paperwork prior to hire or termination.
- Review HR paperwork for accuracy and completeness, including verifying, collecting and correcting data.
- Address and resolve general payroll-related inquires.
- Evaluate timecards for accuracy on regular and overtime hours.
- Counsel managers and employees regarding company policies, procedures and workplace issues.
- Support HR staff with new hire orientation.
- Coordinate complex travel schedules and trips for executives.
- Send notices to employees regarding expiring documentation.
- Maintain consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
- Solve diverse supply chain problems involving numerous sources, logistics and scheduling factors.
- Communicate with vendors regarding inventory needs and negotiated prices to maintain profit margins.
- Review proposals, qualified vendors and recommended optimal suppliers.
- Determine lowest possible cost, factoring in quality and reliability and negotiate favorable contracts.
- Compute and create purchase requests in system to monitor stock levels and verify purchase orders.
- Maintain complete documentation and records of all purchasing activities.
Sales Administrator
Zahid Tractor & Heavy Machinery Ltd. (Commercial Vehicle Division)
01.2014 - 07.2015
- Prepared Sales proposals and reports.
- Prepared engaging Sales presentations explaining technical information in simplified language to promote product features.
- Coordinated weekly meetings with Sales Management & Staff to identify new sales leads and improve sales operations.
- Improved sales processes to streamline prompt sales response and customer acquisition.
- Coordinated with sales team of +10 people, stepping in to support and deliver smooth sales processes for clients.
Spare Parts Administrator
Zahid Tractor & Heavy Machinery Ltd ( Commercial Vehicle Division )
02.2009 - 12.2013
- Trained and developed personnel to improve safety, employee relations and resolve issues.
- Effectively supervised staff of +25 personnel by implementing company policies, protocols, work rules and disciplinary action.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Managed overstocking, restocking and inventory control procedures.
- Met environmentally controlled warehouse operations through smooth staffing and resource allocation.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Supervised & Maintained warehouse in compliance with EHS standards.
Education
High School Diploma -
Pakistan International School
Jeddah, Saudi Arabia 09.2006 - 06.2008
Skills
Staff Management
Budget Control
Financial planning
Teamwork
Clerical
Communication
Systems administration
Planning and Coordination
Analytical skills
Collaboration
Multitasking abilities
Computer skills
Excellent work ethic
Data management
SAP understanding
INFOR M3 Software
Staff management
Process improvement
Quality control
Certification
Microsoft Office
Timeline
Six Sigma and the Organization (Advanced)
10-2023
Bodyshop Supervisor
General Contracting Company - Olayan
02.2022 - Current
Fire Fighting
11-2019
EHS Induction
11-2019
NSC-First Aid, CPR & AED
11-2019
Ethical Compliance
11-2018
Communication Strategies
11-2018
Cyber Security Awareness
10-2018
Energy Efficiency Awareness
09-2018
EWD & Diversity Awareness
12-2017
Fraud Awareness
12-2016
ISO & EQS Awareness
02-2016
Bodyshop Controller
Zahid Tractor & Heavy Machinery Ltd. (Body Shop)
08.2015 - 02.2022
Sales Administrator
Zahid Tractor & Heavy Machinery Ltd. (Commercial Vehicle Division)
01.2014 - 07.2015
Prioritizing And Planning Techniques
12-2013
Microsoft Office
10-2012
Spare Parts Administrator
Zahid Tractor & Heavy Machinery Ltd ( Commercial Vehicle Division )
02.2009 - 12.2013
High School Diploma -
Pakistan International School
09.2006 - 06.2008
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