Microsoft Office
Binara De Silva
Team Member / Barista
Riyadh,01
Summary
Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of all aspects, including planting, roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.
Overview
2
2
years of post-secondary education
10
10
years of professional experience
Work History
Barista
MammaBunz Cafe
Riyadh, Central
10.2019 - Current
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Accurately took to-go and special orders via phone.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Educated coworkers and customers about new products.
Steward
Baskin Robbins
Jubail, Eastern
02.2017 - 02.2019
- Inspected products and machines to maintain quality and efficiency.
- Made sure that products were produced on time and are of good quality.
- Oversaw logistics and inventory management for storeroom.
Hardware Technician
Tabrane Lanka (Pvt) Ltd.
Colombo, Sri Lanka
06.2015 - 01.2017
- Assisted computer users with technical issues remotely and at workstations.
- Maintained technology equipment performance by configuring, diagnosing and repairing hardware.
Hardware Technician
Ceyoka (Pvt) Ltd.
Colombo, Sri Lanka
04.2012 - 03.2015
- Designed computer hardware components and peripheral devices including power supplies, heat sinks, hard-drives and integrated circuit boards.
- Demonstrated strong knowledge of all types of electrical components, operations, specifications and proper testing methods.
- Maintained technology equipment performance by configuring, diagnosing and repairing hardware.
Medical Representative
Ceyoka (Pvt) Ltd.
Colombo, Sri Lanka
08.2010 - 03.2012
- Analyzed market to identify new opportunities and strengthen relationships with hospitals, medical centers and primary provider physicians.
- Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
- Recognized trends within territory and industry to create proactive plans.
Education
No Degree - Commerce
Buddha Jayanthi Collage
Sri Lanka 03.2007 - 08.2009
Skills
Coffee machinery
Menu memorization
Ordering procedures
Point of sale operation
Exceptional customer service
Food preparation and safety
Fluent in English, Arabic
Accomplishments
- Created original artwork for specials board display daily.
- Served individually made coffee drinks to over 50 customers daily.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Software
Timeline
Barista
MammaBunz Cafe
10.2019 - Current
Steward
Baskin Robbins
02.2017 - 02.2019
Hardware Technician
Tabrane Lanka (Pvt) Ltd.
06.2015 - 01.2017
Hardware Technician
Ceyoka (Pvt) Ltd.
04.2012 - 03.2015
Medical Representative
Ceyoka (Pvt) Ltd.
08.2010 - 03.2012
No Degree - Commerce
Buddha Jayanthi Collage
03.2007 - 08.2009