Summary
Overview
Work History
Education
Skills
Languages
INDUSTRAIL TRANNING
Timeline
Generic
BITTOO SINGH

BITTOO SINGH

Al Jubayl,Saudi Arabia

Summary

Energetic Restaurant Supervisor with knack for leading high-performing teams and delivering exceptional customer satisfaction. Boosted staff morale through effective training and mentorship, resulting in smoother operations and enhanced guest experiences. Thrives in fast-paced environments, driving improvements in service quality and operational efficiency.

Overview

14
14
years of professional experience
6029
6029
years of post-secondary education

Work History

Food and Beverage Supervisor

Swaad Indian Restaurant
JUBAIL, SAUDI ARABIA
10.2024 - Current
  • Fostered a positive work culture to boost employee morale.
  • Ensured smooth operations with regular maintenance checks.
  • Coordinated with other supervisors to maintain consistency across shifts.
  • Reduced workplace conflicts through effective communication and negotiation skills.
  • Oversaw inventory management to avoid any shortage or excess stock issues.
  • Assisted in the recruitment process for hiring quality staff members.
  • Implemented company policies effectively, maintained high standards of service delivery.
  • Improved team efficiency by implementing new scheduling practices.
  • Managed daily operations to increase productivity.
  • Facilitated monthly training sessions for enhanced staff performance.
  • Led team meetings, ensured clear communication amongst all members.
  • Adhered strictly to COSHH guidelines whilst using chemicals safeguarding employees' health.
  • Ensured hygienic conditions by regular deep cleaning of restaurant ,floor cleaning, side stations and bathroom areas.

Food and Beverage Supervisor

Landmark Group Zafran Indian Bistro Restaurant
Riyadh, Saudi Arabia
01.2022 - 12.2023
  • Company Overview: Delivered quality service by providing warm and welcoming environment. Website: Not provided.
  • Tracked tables throughout meals to identify further sales opportunities.
  • Promptly cleared and set tables to minimize wait times.
  • Managed new and existing reservations using computer software or applications.
  • Worked closely with chef to provide tasty options for guests with food allergies or intolerances.
  • Delivered quality service by providing warm and welcoming environment. Website: Not provided.
  • Thrives in fast-paced environment
  • Incident reporting and management
  • Dish quality control
  • Complaint management
  • Supervised staff to ensure adherence to quality standards, health regulations, and safety protocols.
  • Provided regular performance feedback to staff for their professional development.
  • Carried out day-to-day duties accurately and efficiently.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.

Food and Beverage Executive

Brewtown Bar Brewery Kitchen Family
Hisar, India
11.2020 - 12.2021
  • Company Overview: Designing delicious and attractive menus and continuously making improvements. Website: Not provided.
  • Forecasting, planning, sourcing, and ordering food supplies for the kitchen, as well as beverages to stock the bar and fridges.
  • Building positive relationships with food and beverage vendors.
  • Adhering to the food and beverage budget.
  • Managing daily food and beverage operations.
  • Following food and safety regulations.
  • Maintaining positive customer relationships, processing complaints, and responding to customer needs.
  • Assisting with marketing events.
  • Designing delicious and attractive menus and continuously making improvements. Website: Not provided.
  • Bar terminology
  • Menu memorization
  • Tableside service
  • Rota coordination
  • Up-selling capability
  • Section coordination
  • Restaurant administration
  • Cash handling expert
  • Guest relations
  • Team management
  • Conducted staff training, better performance ensued.

Food and Beverage Barmen

Landmark Group Zafran Indian Bistro Restaurant
Riyadh, Saudi Arabia
02.2018 - 01.2019
  • Company Overview: Welcoming customers, reading and listening to people to determine beverage preferences, making recommendations, and taking drink orders. Website: Not provided.
  • Planning drink menus and informing customers about new beverages and specials.
  • Selecting and mixing ingredients, garnishing glasses, and serving beverages to customers.
  • Checking identification to ensure customers are the legal age to purchase alcohol.
  • Taking inventory and ordering supplies to ensure bar and tables are well-stocked.
  • Adhering to all food safety and quality regulations.
  • Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
  • Welcoming customers, reading and listening to people to determine beverage preferences, making recommendations, and taking drink orders. Website: Not provided.

Food and Beverage Captain

GoldenTulip Hotel 5th Floor F Bar and Lounge (FTV)
Jaipur, India
04.2016 - 11.2017
  • Company Overview: Oversaw staff schedules according to strengths to build productive teams for each shift. Website: Not provided.
  • Covered large parties and events, anticipating planning and staffing needs.
  • Coordinated inventory and restocked condiments and consumables.
  • Encouraged repeat business by presenting clean and welcoming dining environment.
  • Prepared cutlery and napkins to pristine standards.
  • Disinfected dining and kitchen areas to promote cleanliness and quality standards.
  • Maximized covers by monitoring dining room for seating availability.
  • Oversaw staff schedules according to strengths to build productive teams for each shift. Website: Not provided.
  • Promoted health and safety by reporting workplace risks for resolution.
  • Liaised with bar and kitchen staff to maintain seamless customer service outputs and provide timely delivery of food and beverages.
  • Upsold sides and beverages to increase restaurant revenue.
  • Pleasantly greeted guests and offered to take drink orders while assisting with menu familiarization.
  • Processed payments and reduced customer wait times.
  • Followed checklists for shift start and end to help with smooth transitions.
  • Guided guests through menus while demonstrating detailed knowledge of dishes and ingredients.
  • Served food to guests at proper temperatures by bringing items to table immediately.
  • Organised seating for groups and guests with special needs.

Food and Beverage Associate

Golden Tulip Hotel
Jaipur, India
06.2014 - 11.2015
  • Company Overview: Covered front-of-house reception with excellent presentation. Website: Not provided.
  • Utilized menu knowledge to assist customers with product selection and ordering, meeting specific individual requirements.
  • Demonstrated high standards of customer service to take and deliver accurate food, cocktail and coffee orders.
  • Warmly greeted customers upon arrival, minimizing wait times to improve restaurant experiences.
  • Maintained thorough food, drink and menu knowledge, providing expert assistance with customer selections.
  • Stored and carefully handled stock to minimize wastage.
  • Covered front-of-house reception with excellent presentation. Website: Not provided.

Food and Beverage Associate

Lemon Tree Premier Theatrium
AHMEDABAD, India
02.2013 - 02.2014
  • Company Overview: Contributed to a food-safe environment, verifying proper food storage to reduce risk of spoilage. Website: Not provided.
  • Placed orders and processed payments in POS systems, maintaining efficient service operations.
  • Actively listened to guests and understood when managing complex food service complaints.
  • Provided first-class customer care through helpful, friendly service.
  • Cultivated clean and tidy restaurant and bar areas, minimizing potential health and safety risks.
  • Contributed to a food-safe environment, verifying proper food storage to reduce risk of spoilage. Website: Not provided.

Industrial Trainee

Itc Fortune Landmark Hotel
AHMEDABAD, India
04.2011 - 09.2011
  • Fostered a positive work culture to boost employee morale.
    Ensured smooth operations with regular maintenance checks.
    Coordinated with other supervisors to maintain consistency across shifts.
    Reduced workplace conflicts through effective communication, negotiation skills, and conflict resolution.
    Oversaw inventory management to avoid any shortages or excess stock issues.
    Assisted in the recruitment process for hiring quality staff members.
    Implemented company policies effectively, maintained high standards of service delivery.
    Improved team efficiency by implementing new scheduling practices.
    Managed daily operations to increase productivity.
    Facilitated monthly training sessions for enhanced staff performance.
    Led team meetings, ensured clear communication amongst all members.
    Adhered strictly to COSHH guidelines whilst using chemicals safeguarding employees' health.
    Ensured hygienic conditions by regular deep cleaning of restaurant ,floor cleaning, side stations and bathroom areas.
    Trained workers in every position, including food preparation, money handling and cleaning roles.

Education

BBA -

Hotel Management
Ghaziabad
06.2012

Intermediate -

Senior Secondary School Education
Rohtak
03.2009

Matric -

Secondary School Education
Rohtak
04.2007

Skills

  • Incident reporting and management
  • Dish quality control
  • Complaint management
  • Thrives in fast-paced environment
  • Reservation management
  • Bar terminology
  • Menu memorization
  • Tableside service
  • Rota coordination
  • Up-selling capability
  • Section coordination
  • Restaurant administration
  • Cash handling expert
  • Guest relations
  • Team management
  • Food allergy knowledge
  • Restaurant stock control
  • Compliance standards
  • Food hygiene practices
  • Table setting
  • Efficient order processing
  • Wait staff rostering
  • Bussing understanding
  • Flexible schedule capability
  • Front-of-house coordination
  • Lightspeed Retail POS system
  • Customer service
  • Upselling techniques
  • COVID-19 protocol
  • Counter service
  • Special dietary needs
  • Data collection and analysis
  • Inventory oversight

Languages

English
Fluent
Arabic
Upper intermediate
Hindi
Native

INDUSTRAIL TRANNING

  • Learning new skills

  • Travelling

Timeline

Food and Beverage Supervisor

Swaad Indian Restaurant
10.2024 - Current

Food and Beverage Supervisor

Landmark Group Zafran Indian Bistro Restaurant
01.2022 - 12.2023

Food and Beverage Executive

Brewtown Bar Brewery Kitchen Family
11.2020 - 12.2021

Food and Beverage Barmen

Landmark Group Zafran Indian Bistro Restaurant
02.2018 - 01.2019

Food and Beverage Captain

GoldenTulip Hotel 5th Floor F Bar and Lounge (FTV)
04.2016 - 11.2017

Food and Beverage Associate

Golden Tulip Hotel
06.2014 - 11.2015

Food and Beverage Associate

Lemon Tree Premier Theatrium
02.2013 - 02.2014

Industrial Trainee

Itc Fortune Landmark Hotel
04.2011 - 09.2011

BBA -

Hotel Management

Intermediate -

Senior Secondary School Education

Matric -

Secondary School Education

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